About Anna
Anna Koolen is a counsellor practising in the United Kingdom with five years of professional experience and a BACP credential. She approaches each person as the expert on their own life and focuses on practical steps toward feeling better. She aims to make the first step feel manageable and to stand alongside people through change.
Anna spends time listening before suggesting ways forward. She works in a calm manner and uses conversational, straightforward language.
How Anna works
Sessions focus on understanding what matters to the client, identifying strengths, and trying small changes that can make a day easier. Her work covers a range of concerns, including stress, anxiety, depression and addictions. She also supports people dealing with grief, self-esteem struggles, career worries and life transitions.
Additional areas she addresses include attachment issues, codependency, communication problems and feelings of emptiness. Anna draws on a few therapeutic traditions to shape sessions. She uses client-centred ideas to keep the conversation focused on the person's needs.
She also brings elements of motivational interviewing to help with behaviour change, and psychodynamic thinking to look at patterns that repeat over time. Sessions are aimed at building practical coping skills alongside deeper understanding. Clients can expect a steady, personable approach that balances support with clear steps to try between meetings.
Anna works in English and sees people from across different countries who prefer to work online.
Anna lists 4 ways of working on the entry:
What Anna works with
The areas below are the ones Anna selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
Also listed
- ADHD
- Attachment issues
- Blended family issues
- Career difficulties
- Codependency
- Communication problems
- Control issues
- Coping with life changes
- Depression
- Divorce and separation
- Drug and alcohol addiction
- Emptiness
- Guilt and shame
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Multicultural concerns
- Relationship issues
- Self esteem
- Trauma and abuse
Training and background
| Register | BACP |
|---|---|
| Years in practice | 5 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How Anna's approaches work online
Client-Centred Therapy focuses on the person's own goals and priorities. In this approach the counsellor listens, reflects and follows the client's lead to help them discover their own solutions; it is useful for stress, low self-esteem and life changes.Motivational Interviewing is a conversational method that helps people resolve mixed feelings about change. It breaks larger goals into manageable steps and suits issues like addictions, lifestyle shifts and habit changes.
Finding the right approach is part of the work together. Anna will talk with each person about what feels most useful and adapt methods to match goals and preferences. That collaborative planning helps people try practical changes while also looking at deeper patterns when needed.
Online sessions give practical flexibility. Video calls allow face-to-face conversation when that is helpful, phone sessions can be easier when bandwidth is limited, live chat works for brief check-ins and text messaging supports ongoing check-ins between meetings. These options help people fit therapy into work, family and travel commitments and make it easier to keep contact between sessions.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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