About Carol
Carol Massey uses a person-centred approach to put the client's experience at the heart of therapy. She is a BACP counsellor with 15 years of experience and a calm, respectful manner. Carol focuses on clear, practical conversations that help people make sense of their feelings and choices.
She works with stress and anxiety and supports people facing relationship and intimacy-related concerns. Parenting strain, self-esteem, addiction issues and sleep difficulties are also areas she addresses.
How Carol works
She has additional experience with trauma and abuse, grief, anger and compassion fatigue. Carol also helps people dealing with attachment and abandonment concerns, autism and Asperger Syndrome, and the emotional effects of divorce and separation. She has supported clients with communication problems, codependency and control issues.
She has worked with matters linked to domestic violence and drug and alcohol addiction. Her sessions are shaped around the individual. She listens, reflects and offers ideas that people can try between sessions.
Treatments draw on client-centred, existential and psychodynamic ideas to make sense of feelings and repeated patterns. People choose Carol when they want plain speaking, steady support and practical next steps. She aims to create a respectful space where worries can be talked through and options explored.
If someone wants to change painful patterns, Carol helps them plan small, achievable steps.
Carol lists 3 ways of working on the entry:
What Carol works with
The areas below are the ones Carol selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Intimacy-related issues
Also listed
- Abandonment
- Addictions
- Anger management
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- BDSM, kink, and alternative sex culture
- Blended family issues
- Career difficulties
- Codependency
- Commitment issues
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family conflicts
- Family problems
- Fatherhood issues
- Forgiveness
- Grief
- Guilt and shame
- Impulsivity
- Infidelity
- Isolation / loneliness
- LGBT
- Life purpose
- Men's issues
- Money and financial issues
- Parenting issues
- Personality disorders
- Phobias
- Post-traumatic stress
- Process addiction (porn, exercise, gambling)
- Self esteem
- Self-harm
- Self-love
- Sex addiction
- Sexual assault and abuse
- Sexual dysfunction
- Sexuality
- Sleeping disorders
- Social anxiety and phobia
- Trauma and abuse
- Women's issues
- Young adult issues
Training and background
| Register | BACP |
|---|---|
| Years in practice | 15 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How her approaches work online
Carol uses client-centred therapy to keep the focus on the person's own experience and priorities. This approach means sessions centre on listening, reflection and practical steps chosen together, which can help with anxiety, stress and relationship worries.She also uses existential ideas to look at meaning, values and life choices. That work helps when people feel stuck, are coping with big life changes or are unsure what matters most to them. Psychodynamic thinking is used to notice repeating patterns and emotional responses that show up in relationships and daily life.
Finding the right approach is part of the work. Carol will discuss the different styles and help the person choose what fits their goals and preferences. The therapist and client make that decision together and can adjust the focus as the sessions progress.
Online sessions are offered by video calls, phone, live chat and text-based messaging. Video sessions are useful for a full conversation with visual cues, phone sessions can be easier when bandwidth is limited, live chat offers a shorter check-in and text messaging supports ongoing reflections between meetings. These options make it easier to fit therapy around work, family life and other commitments.
Start online instead of waiting
Our partner service asks a few questions about what you are looking for and matches you with a therapist for sessions from home.
Book with CarolWe will earn a commission if you sign up through our link, at no cost to you.
Common questions
What kinds of problems does Carol address?
What is her therapeutic style like?
How long has she been practising?
Where is she based and what credential does she hold?
Which languages are sessions offered in?
What session formats are available?
How are sessions priced?
How do I begin therapy with her?
A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
We will earn a commission if you sign up through our link, at no cost to you. Entries are not assessed or endorsed by this directory.
Other entries for stress, anxiety
Supportive LCSW helping people build strength and clarity
Practical, trauma-aware therapy for everyday life
Practical, relational therapy for life transitions