About Caroline
Caroline Vass is an AASW social worker with 20 years of practice in Australia. She focuses on helping people who feel overwhelmed by stress, anxiety or depression and those dealing with grief, trauma and addiction. Caroline aims to create a respectful, calm space where people can begin to make small changes.
Her work often centres on improving relationships and communication. She also supports people facing life changes, pregnancy and childbirth challenges, postpartum depression, and issues linked to military or first responder roles.
How Caroline works
Caroline pays attention to shame, guilt and questions of life purpose during sessions. She uses clear, practical tools from cognitive behavioural approaches and emotion-focused work to help people manage thoughts and feelings. Attachment-based ideas guide conversations about connection and trust, and dialectical behaviour techniques add skills for emotion regulation and coping.
Caroline adapts these tools to suit each person’s needs rather than following a fixed script. Sessions are conversational and goal oriented. People can expect a mix of talking, gentle reflections and skill-building exercises tailored to current concerns.
Caroline prefers to work collaboratively, helping clients set achievable steps between sessions and checking in on progress. Her style is warm and direct. She describes herself as respectful and compassionate, and she aims to help people feel stronger and more able to handle life’s challenges.
Caroline lists 5 ways of working on the entry:
What Caroline works with
The areas below are the ones Caroline selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Trauma and abuse
Also listed
Training and background
| Register | AASW |
|---|---|
| Years in practice | 20 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | Australia |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How Caroline’s approaches translate to online counselling
Attachment-based work looks at how relationships shape feelings and reactions; online sessions can use this to improve connection, trust and patterns that affect current relationships. Client-centred therapy focuses on listening without judgement and following the person’s lead, which suits video or phone conversations where the therapist reflects and supports the client’s priorities. Cognitive behavioural therapy (CBT) breaks problems into thoughts, feelings and behaviours and teaches practical skills to change unhelpful patterns, a good fit for short exercises and homework between online sessions.Finding the right approach is part of the process. Caroline will discuss goals, preferences and what feels most helpful, then adapt techniques together. That collaborative check-in helps decide whether attachment ideas, CBT skills or emotion-focused exercises will be used in future sessions.
Online therapy offers flexibility in how sessions happen. Video calls allow face-to-face conversation and visual cues, phone sessions work well if bandwidth is low, and live chat or text-based messaging suit brief check-ins or people who prefer writing. These formats make it easier to fit therapy around work, childcare or other commitments and to continue with regular practice between sessions.
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Common questions
What kinds of problems does she help with?
What is her therapy style like?
How much experience does she have?
What credential does she hold and where is she based?
Can I have sessions in other languages or from overseas?
Which session formats are available?
How much do sessions cost?
How do I begin working with her?
A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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