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Portrait of Edlaine Franco

Directory entry · Ref 284729

Edlaine Franco, ACA

Warm, multicultural counsellor for life changes

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01

About Edlaine

Edlaine Franco is an ACA counsellor with 13 years of experience in Brazil and Australia. She goes by Laine and aims to make people feel heard and respected in sessions. Laine offers a warm, empathetic style.

She tailors each conversation to the person in front of her and focuses on practical next steps. She helps people who are struggling with stress and anxiety, low self-esteem, relationship tensions, parenting pressures and life changes.

02

How Edlaine works

Her work draws on a multicultural outlook shaped by practice in two countries and by fluency in English and Portuguese. This background helps her understand how culture, identity and family history can affect how people feel and relate.

Over more than a decade she has supported people through concerns such as abandonment, adoption and foster care issues, blended family challenges, caregiver stress, communication and control problems, and separation or divorce. She also addresses guilt, shame, isolation and questions about life purpose and midlife changes. Sessions are person-focused and practical.

Laine aims to listen first, then help clients find clearer ways to cope, communicate and move forward. She brings patience and cultural awareness to each conversation. People can meet with her online by video, phone, live chat or text messaging.

Her practice uses a subscription model that can be cancelled at any time.

03

What Edlaine works with

The areas below are the ones Edlaine selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register ACA
Years in practice 13
Languages English, Portuguese
Session format Online: video, phone, live chat or messaging
Country Australia

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

Approaches that guide online sessions

Edlaine draws on evidence-based therapeutic techniques that focus on listening, skill building and practical change. One approach emphasises talking through feelings and identifying patterns that keep problems going, which helps with anxiety, relationship issues and low self-esteem. Another approach focuses on building coping skills and routines to manage stress and life transitions, offering simple exercises clients can use between sessions.

Finding the right approach is part of the work together. The therapist will discuss goals, preferences and what feels most useful, then adapt methods to fit each person’s needs in a collaborative way. Clients help shape the focus and pace of therapy throughout the process.

Online formats include video calls, phone sessions, live chat and text-based messaging, giving more ways to connect. Video is good for deeper conversations and non-verbal cues, phone sessions can fit a short break at work or when bandwidth is limited, and chat or messaging works well for quick check-ins or ongoing support between sessions. These options make counselling more flexible and easier to fit into busy lives.

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06

Common questions

What concerns does she help with?
She supports people with stress, anxiety, relationship challenges, parenting pressures, low self-esteem and coping with life changes. Additional focus areas include abandonment, adoption and foster care issues, blended family challenges, caregiver stress and multicultural concerns.
What is her therapeutic style?
Her approach is warm and empathetic with an emphasis on listening. Sessions focus on practical steps to cope, communicate better and manage emotions.
How much experience does she have?
She has 13 years of clinical experience working in Brazil and Australia, which shapes her multicultural perspective and informed approach to care.
What credentials and location apply?
She is a member of the Australian Counselling Association (ACA) and practices in Australia.
Which languages are available?
Sessions are offered in English and Portuguese.
Can international clients use her services?
International clients are not currently accepted.
What session formats are offered?
She provides video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How do fees and starting therapy work?
Cost varies with location and the subscription used by the service; the subscription can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire and schedule according to the therapist's availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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