About Fiona
Fiona Platts uses a client-centred way of working to help people feel heard and understood. She draws on practical, people-focused approaches to tackle stress, anxiety, relationship issues, trauma and grief. Fiona works in a calm, straightforward manner and aims to move at a pace the client finds comfortable.
She has three years of experience working with people in independent practice and online. That experience includes supporting people dealing with sexual abuse, depression, and the aftermath of traumatic events.
How Fiona works
Fiona focuses on helping people find clearer ways to make decisions, manage strong feelings, and cope with life changes. Sessions focus on what matters to the individual. Fiona listens, reflects, and helps people spot patterns that get in the way.
She then supports practical changes that can feel achievable day to day. This might include ways to manage stress, improve communication, or rebuild a sense of direction after loss. Her training is recognised by the British Association for Counselling and Psychotherapy, BACP.
She works in English and provides remote sessions to people located in the United Kingdom. Fiona tailors session length and style to each person’s needs and preferences. Getting started involves a short matching questionnaire and scheduling a time that suits the client.
Fiona aims to create an environment where people can explore difficult issues and try out new ways of coping at their own pace.
Fiona lists 3 ways of working on the entry:
What Fiona works with
The areas below are the ones Fiona selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Trauma and abuse
Also listed
- Anger management
- Blended family issues
- Body image
- Career difficulties
- Caregiver issues and stress
- Co-morbidity
- Coaching
- Codependency
- Commitment issues
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Coping with natural or human-caused disaster
- Depression
- Divorce and separation
- Domestic violence
- Emptiness
- Family conflicts
- Family of origin issues
- Family problems
- Forgiveness
- Grief
- Guilt and shame
- Hoarding
- Hospice and end-of-life counseling
- Infidelity
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Money and financial issues
- Paranoia
- Parenting issues
- Post-traumatic stress
- Postpartum depression
- Pregnancy and childbirth
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-love
- Sexual assault and abuse
- Social anxiety and phobia
- Veteran and Armed Forces Issues
- Women's issues
- Workplace issues
Training and background
| Register | BACP |
|---|---|
| Years in practice | 3 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Therapeutic approaches and online sessions
Fiona draws on client-centred therapy which places the person’s experience at the heart of each session. This approach means the counsellor listens deeply, reflects what she hears, and follows the client’s lead to build understanding and practical next steps. She also uses trauma-focused methods when working with people affected by past harm or abuse, helping them to process upsetting memories and reduce the impact of those experiences on daily life.Finding the right approach is part of the work together. Fiona will talk through options and check in about what feels helpful. She aims to be collaborative, adapting methods to match the client’s goals, pace and preferences rather than imposing a fixed plan.
Online therapy offers flexible ways to connect. Video calls allow face-to-face conversation when visual contact matters. Phone sessions need less bandwidth and can fit into a short break. Live chat or text-based messaging can be useful for quick check-ins, ongoing coaching or when typing feels easier than speaking. These formats make it simpler to attend sessions from different locations and to maintain continuity of care around other commitments.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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