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Portrait of Florbela Santos

Directory entry · Ref 120261

Florbela Santos, BACP

Person-focused therapy for stress and relationships

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01

About Florbela

Florbela Santos offers a warm, person-focused way of working. She uses a mix of talk-based and body-aware approaches to help people who are feeling stressed, anxious, low or stuck. Florbela aims to create a calm space where people can talk about what matters to them and start making small, manageable changes.

She draws on Client-Centred Therapy to follow each person at their pace and on Mindfulness Therapy to bring simple grounding practices into everyday life.

02

How Florbela works

Florbela also uses Psychodynamic ideas to look at patterns that repeat over time, and Somatic Therapy to help people notice how stress shows up in the body. Topics she commonly addresses include relationships, family concerns, trauma and abuse, grief, addictions, and issues with sleep and eating.

She also supports people dealing with parenting strain, anger, low self-esteem, financial worries and work-related compassion fatigue. Additional focus areas include attachment and abandonment, codependency and body image difficulties. Florbela has worked in the field for 13 years and is registered with the British Association for Counselling and Psychotherapy, BACP.

Her experience includes helping people from different backgrounds find clearer ways to cope and feel more in control of daily life. Sessions are offered in English and she accepts international clients. To begin, people complete a short matching questionnaire and then arrange sessions to suit their schedule.

She works with a range of formats including video calls, phone sessions, live chat and text-based messaging.

Florbela lists 5 ways of working on the entry:

03

What Florbela works with

The areas below are the ones Florbela selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register BACP
Years in practice 13
Languages English
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

Bringing therapeutic approaches to online sessions

Florbela commonly uses Client-Centred Therapy, which focuses on listening carefully and following the person's lead to build understanding and trust. This approach helps people explore their feelings at their own pace and decide what changes feel right for them.

She also uses Mindfulness Therapy to teach simple attention and grounding exercises that reduce worry and improve sleep. Mindfulness techniques can be practised between sessions to manage stress and bring clarity to difficult moments.

Finding the right approach is part of the work together. The therapist will discuss goals, preferences and how different methods feel in practice, then adapt the mix of approaches to suit each person's needs. That collaboration helps shape a plan people are comfortable with.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls let people read facial cues and use real-time conversation. Phone sessions can fit a break in the day and need less bandwidth. Live chat and text messaging are useful for short check-ins, ongoing reflection and when typing feels easier than speaking. These options make therapy more flexible and easier to fit into a busy life.

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06

Common questions

What kinds of problems does this counsellor help with?
She supports people with stress, anxiety, depression, grief and trauma. Other areas include relationship and family concerns, addictions, eating and sleeping issues, self-esteem and anger.
What style of therapy does she use?
Her work blends Client-Centred Therapy with Mindfulness and Psychodynamic ideas, plus Somatic techniques. This mix lets people talk through feelings, notice bodily stress, and work with repeating life patterns.
How much experience does she have?
She has 13 years of professional experience working with a wide range of concerns. That background helps her tailor sessions to each person's needs.
Where is she based and what credentials does she hold?
She practises in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, BACP.
Which languages are available for sessions?
Sessions are offered in English.
What session formats can people choose from?
Therapy is available by video calls, phone sessions, live chat or text-based messaging to suit different preferences and schedules.
How are fees handled for sessions?
Costs vary with location and therapist availability and sessions use a subscription model that can be cancelled at any time.
How do I get started with therapy here?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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