About Francesca
Francesca Di Genova works from a blend of client-centred and cognitive behavioural approaches. She explains things plainly and focuses on practical steps people can try between sessions. Francesca speaks English and Italian and practises with people in the United Kingdom.
She holds BACP accreditation and has eight years of experience in counselling and psychotherapy. Francesca aims to build a steady, respectful working relationship. She listens first and helps people name the thoughts and patterns that make life harder.
How Francesca works
Sessions can include talking things through, testing small changes and practising new ways of coping. She supports people facing stress and anxiety, including panic attacks and social anxiety. Francesca also works with low self-esteem, depression, grief, anger and difficulties around intimacy and relationships.
Additional focus areas include addictive behaviours, ADHD, trauma and exhaustion from caregiving roles. Her clinical view draws on cognitive behavioural ideas about how thoughts, feelings and actions influence each other. Francesca combines that with a humanistic emphasis on the therapeutic relationship.
That means she pays attention to how two people work together as they tackle problems. Practical help is a priority in sessions. People can expect straightforward explanations, goal-setting and exercises to try between meetings.
Francesca adapts her approach to each person’s needs and checks in about what is and is not helping.
Francesca lists 2 ways of working on the entry:
What Francesca works with
The areas below are the ones Francesca selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Self esteem
Also listed
- Addictions
- ADHD
- Anger management
- Avoidant personality
- Career difficulties
- Compassion fatigue
- Coping with life changes
- Depression
- Emptiness
- Family conflicts
- Grief
- Intimacy-related issues
- LGBT
- Midlife crisis
- Panic disorder and panic attacks
- Sleeping disorders
- Social anxiety and phobia
- Trauma and abuse
Training and background
| Register | BACP |
|---|---|
| Years in practice | 8 |
| Languages | English, Italian |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How client-centred and CBT work online
Client-centred therapy focuses on the relationship between counsellor and the person seeking help. It involves listening carefully, reflecting what is said and helping people feel understood so they can find their own solutions. Cognitive behavioural therapy looks at how thoughts, feelings and actions interact and uses straightforward techniques to test different ways of thinking and behaving. CBT is often used for anxiety, panic, low mood and unhelpful habits.Finding the right approach is part of the work. Francesca discusses options with each person and chooses methods together based on needs, goals and what feels comfortable. That collaborative decision-making means the plan can change as progress is made or new priorities appear.
Online formats include video calls, phone sessions, live chat and text-based messaging, which let people fit therapy around work, family and travel. Video is useful for a fuller conversation with visual cues, phone calls need less bandwidth and can be a quicker check-in, and chat or messaging work well for short reflections or when writing helps to organise thoughts. These options help people make therapy practical and accessible alongside daily life.
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Common questions
What kinds of problems does she help with?
What is her therapeutic style?
How much experience does she have?
Where is she based and what are her credentials?
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Can people outside the UK work with her?
What session formats are offered online?
How are costs and starting steps handled?
A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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