About Gemma
Gemma Collins is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP) with three years of professional experience in the United Kingdom. She works with people who are feeling overwhelmed by stress, anxiety or depression and those coping with trauma or major life changes.
Gemma focuses on building a steady partnership so clients can begin to feel more in control. Gemma believes each person knows their story best.
How Gemma works
She helps people notice their strengths and use them to manage problems. Sessions are direct and down-to-earth, with space to talk and to try what feels possible between meetings. Her practice pays attention to self-esteem, motivation and confidence alongside deeper issues like abuse, abandonment and guilt.
She also supports people dealing with chronic pain, illness or disability and those facing workplace stress or communication problems. Multicultural concerns and experiences of prejudice are part of the work she can address. Gemma uses Client-Centred Therapy, which places the client’s experience at the heart of the sessions.
That approach helps people find their own solutions rather than being told what to do. Over time clients can practice new ways of coping and relating to themselves. Many people choose Gemma when they want a calm, steady listener who offers practical steps and encouragement.
She aims to make the process feel manageable, one small change at a time.
Gemma lists one way of working on the entry:
What Gemma works with
The areas below are the ones Gemma selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
Also listed
Training and background
| Register | BACP |
|---|---|
| Years in practice | 3 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Client-centred care through online therapy
Client-Centred Therapy focuses on the person in front of the counsellor. It means the therapist listens carefully and follows the client’s lead, offering reflection and empathy rather than advice. This approach can help with anxiety, low mood, trauma and difficulties with self-esteem by building a trusting therapeutic relationship.Gemma will work collaboratively to find a style and pace that suit each person. She aims to understand your goals and preferences, then suggests ways to proceed while checking in as you go. Deciding on an approach is part of the therapy and can change over time as needs shift.
Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls allow face-to-face interaction when visual connection matters. Phone sessions can be useful when bandwidth is limited or a quieter check-in is needed. Live chat and messaging suit shorter check-ins, flexible scheduling and people who prefer typing to speaking. These options make it easier to fit counselling into work, study or family routines and to continue therapy from different locations.
Start online instead of waiting
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Common questions
What concerns does Gemma typically help with?
What style of therapy does she use?
How much experience does she have?
Where is Gemma based and what are her credentials?
Which languages are used in sessions?
Can people outside the UK work with Gemma?
What formats are available for sessions?
How are sessions paid for and how do I get started?
A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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