About Geraldine
Geraldine Costello offers a calm, non-judgemental space for people feeling overwhelmed by stress, anxiety, grief, relationship or intimacy issues. She introduces herself plainly and aims to help clients talk through painful feelings and find clearer ways forward. Geraldine names empathy and listening as central to her work and keeps sessions focused on what matters to each person.
She uses a person-centred approach, which means she follows the client's lead and prioritises an accepting, respectful relationship.
How Geraldine works
Geraldine also draws on cognitive behavioural techniques to help people notice and change unhelpful thinking patterns. Motivational interviewing is part of her practice when people want support with addiction, motivation or making difficult life changes. Geraldine has worked in counselling roles for ten years.
During that time she has supported people with pregnancy and childbirth issues, pregnancy loss and post-abortion counselling. She also has experience with caregiving stress, hoarding, hospice and end-of-life matters, and concerns linked to neurodiversity such as autism and Asperger Syndrome. She is a member of the British Association for Counselling and Psychotherapy, BACP, and follows their professional code.
Geraldine keeps up with ongoing professional development and describes her style as warm, real and accepting. Sessions aim to give people space to be heard and to build practical steps toward change. People who choose Geraldine can expect straightforward language, gentle encouragement and practical tools.
Her work is suited to those looking for help with low mood, trauma and abuse, self-esteem, coping with life changes, ADHD, fertility or relationship concerns. She welcomes conversations about what a helpful next step might look like.
Geraldine lists 3 ways of working on the entry:
What Geraldine works with
The areas below are the ones Geraldine selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- ADHD
- Autism and Asperger Syndrome
- Caregiver issues and stress
- Codependency
- Communication problems
- Control issues
- Coping with life changes
- Depression
- Fertility issues
- Forgiveness
- Grief
- HIV / AIDS
- Hoarding
- Hospice and end-of-life counseling
- Intimacy-related issues
- Isolation / loneliness
- Life purpose
- Narcissism
- Pregnancy and childbirth
- Self esteem
- Self-love
- Trauma and abuse
Training and background
| Register | BACP |
|---|---|
| Years in practice | 10 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Practical approaches for online counselling and change
Geraldine uses person-centred counselling to build a trusting relationship where people can speak openly and feel heard. This approach focuses on the client's experience and helps when someone needs acceptance and emotional support.She also uses cognitive behavioural therapy, which looks at how thoughts and behaviours interact. CBT helps people spot unhelpful thinking patterns and try small changes to reduce anxiety or low mood. Motivational interviewing is another tool she uses to strengthen motivation and support people who want to make changes, especially around addiction or lifestyle goals.
Finding the right approach is a collaborative process. Geraldine works with each person to choose which methods fit their goals, needs and preferences. She checks in and adapts the plan as progress is made so the work stays relevant and practical.
Online therapy offers flexibility in how people connect. Video calls allow face-to-face conversation, phone sessions need less bandwidth and can be easier during a busy day, while live chat and text-based messaging suit shorter check-ins or people who prefer writing. These options make it easier to fit counselling around work, family and other commitments, and to keep continuity when life is busy or plans change.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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