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Portrait of Hayley Edwards

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Hayley Edwards, BACP

Relational person-centred counselling for practical change

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01

About Hayley

Hayley Edwards trained as a counsellor with a focus on relational work. She uses a person-centred approach while also drawing on relational ideas to look at how people connect with others. Hayley aims to make sessions straightforward and approachable for someone feeling overwhelmed.

Hayley pays close attention to patterns in communication and how those patterns affect day-to-day life. She helps people talk through relationship issues and family concerns by noticing repeated behaviours and suggesting small changes.

02

How Hayley works

Conversations focus on what someone wants to be different and practical steps to try. Her practice also addresses common problems such as stress, anxiety, depression, bereavement and addiction. She offers support for intimacy-related issues, eating difficulties, anger and self-esteem problems.

Hayley has experience helping people navigate major life changes and works with concerns linked to bipolar and ADHD as well. Sessions are person-centred, which means the client sets the pace and Hayley follows their lead while offering gentle guidance. She aims to create a non-judgemental space where difficult or embarrassing topics can be discussed without rush.

Ongoing professional learning informs her work and keeps her methods practical. People who come to Hayley can expect calm listening, clear feedback and ideas to try between sessions. She encourages small steps and realistic goals so progress feels manageable.

Her approach is practical and relationship-focused, with an emphasis on everyday changes that make life easier.

03

What Hayley works with

The areas below are the ones Hayley selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register BACP
Years in practice 3
Languages English
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

How therapeutic approaches work online

Hayley mainly uses person-centred work, which means the conversation follows what matters most to the client. The therapist listens, reflects and helps the person identify small, manageable changes to try. This approach can help with low mood, stress and self-esteem by making space to be heard and to plan next steps.

She also draws on relational or systemic ideas that look at interaction patterns between people. This way of working helps identify repeated ways of relating that cause strain and suggests practical alternatives to try in everyday life. It can be useful for relationship tensions, communication problems and family-related concerns.

Choosing the right approach is a collaborative process. The therapist will talk with each person about their goals, try methods that fit their needs and adjust over time. Clients and the therapist work together to decide what feels most helpful and make changes when needed.

Online sessions are offered by registered or accredited professionals using video calls, phone, live chat or text-based messaging. Video suits in-depth conversations and seeing non-verbal cues. Phone can be easier when bandwidth is limited or for quick check-ins. Live chat and messaging work well for shorter updates, ongoing support and when people prefer to type rather than speak. These options give flexibility to fit therapy around work, family and travel.

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06

Common questions

What concerns does Hayley help with?
Hayley supports people with stress, anxiety, depression, grief and addictions, plus relationship and family issues, intimacy concerns, eating problems and anger.
How would you describe her therapeutic style?
Her work is person-centred and relational, with sessions shaped by the clients needs and practical ideas offered to try between meetings.
What is her background and experience?
Hayley has three years of counselling experience and continues to undertake additional training related to mental health and therapeutic approaches.
Where is she based and what credential does she hold?
She practises in the United Kingdom and holds BACP, as listed in her professional details.
Which languages are sessions offered in?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time.
What session formats are available?
Hayley offers video calls, phone sessions, live chat and text-based messaging to suit different schedules and preferences.
How are fees and starting therapy handled?
Costs vary with location and therapist availability and sessions use a subscription that can be cancelled at any time; to begin, select the Start Therapy button, complete the short matching questionnaire and schedule according to availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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