About Heather
Heather Prime is a person-centred counsellor based in the United Kingdom. She holds a Master of Science in Counselling and Psychotherapy and a Bachelor of Science in Psychology with a counselling psychology focus. Heather is a member of the British Association for Counselling and Psychotherapy (BACP) and has six years of counselling experience.
She offers sessions online and has a specific certificate in online and telephone counselling. Heather uses a person-centred approach that encourages people to find their own answers.
How Heather works
Sessions focus on listening, reflection, and helping clients reconnect with their own strengths. She aims to create a non-judgemental space where people can talk through distressing thoughts and feelings. Her past roles include work with several charities in Worcestershire and time supporting people in a local secondary school.
Heather has experience supporting people with anxiety, depression, grief, self-esteem problems, addictions, obsessive and compulsive difficulties, ADHD and issues related to gender dysphoria. She also helps with relationship difficulties, intimacy concerns, parenting stress, anger, career matters and coping with life changes. Heather keeps developing her skills through regular continuing professional development.
She can introduce creative ways of working if clients would like that. Her training includes focused courses on bereavement, suicide and self-harm, autism, and working online. Sessions are offered in English and are delivered via video calls, phone, live chat or text-based messaging.
To begin, people choose the Start Therapy button and complete a short matching questionnaire to arrange sessions.
What Heather works with
The areas below are the ones Heather selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Grief
Also listed
- Addictions
- ADHD
- Anger management
- Career difficulties
- Coping with life changes
- Depression
- Gender dysphoria
- Intimacy-related issues
- LGBT
- Obsessions, compulsions, and OCD
- Parenting issues
- Self esteem
Training and background
| Register | BACP |
|---|---|
| Years in practice | 6 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How Heather blends person-centred practice with online therapy
Heather primarily uses person-centred methods, which means sessions centre on attentive listening and reflection to help people reconnect with their own resources and choices. This approach suits worries such as anxiety, low mood, grief and self-esteem by giving space to talk and be heard.She also draws on practical, evidence-informed techniques from commonly used therapeutic methods to address issues like obsessive thinking, compulsions and ADHD-related struggles. These practical techniques focus on breaking problems into manageable steps and developing clearer routines and coping strategies.
Finding the right approach is part of the work together. Heather will discuss options and adapt methods to suit a person’s goals, preferences and how they respond in early sessions. The process is collaborative and paced to what the individual needs.
Online therapy offers flexibility in day-to-day life. Video calls let conversation feel closer to face-to-face, phone sessions work well when less bandwidth is available, and live chat or text-based messaging can suit short check-ins or when writing helps someone reflect. These formats make it easier to fit therapy around work, family life and other commitments while still accessing qualified therapists.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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