About Jacqueline
Jacqueline Isles is a BACP counsellor with 18 years' experience based in the United Kingdom. She brings a calm, non-directive style and encourages people to lead the conversation. She explains things simply and focuses on practical ways to reduce day-to-day stress and worry.
Jacqueline has supported people dealing with anxiety, depression and relationship strain. She also helps with parenting concerns, grief, trauma and coping with life changes. Her background includes working with people affected by bipolar difficulties, anger, low self-esteem and ADHD-related challenges.
How Jacqueline works
Her approach is grounded in client-centred work. That means she follows the person’s lead and uses listening and reflective questions to help them make sense of their experience. She also draws on psychodynamic ideas to look at how past experiences can shape present patterns in relationships and mood.
Sessions can be short term or longer term depending on what someone needs. Jacqueline offers video calls, phone sessions, live chat and text-based messaging so people can pick what fits their life. She accepts clients from outside the UK and works in English.
To begin, people complete a short matching questionnaire and then schedule sessions according to the therapist’s availability. Costs vary with location and are paid through a subscription that can be cancelled at any time.
Jacqueline lists 2 ways of working on the entry:
What Jacqueline works with
The areas below are the ones Jacqueline selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- ADHD
- Anger management
- Bipolar disorder
- Compassion fatigue
- Coping with life changes
- Depression
- Grief
- LGBT
- Parenting issues
- Self esteem
- Trauma and abuse
Training and background
| Register | BACP |
|---|---|
| Years in practice | 18 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How client-centred and psychodynamic work translate online
Client-centred therapy is built around listening and reflecting what someone says. Online this means sessions focus on helping a person feel heard and understood, and on finding practical steps to reduce stress and improve relationships.Psychodynamic work looks at how past experiences shape current patterns. In remote sessions this can help people spot repeated reactions in relationships and make different choices moving forward.
Finding the right approach is part of the therapeutic process. Jacqueline will work together with each person to decide whether a client-centred style, psychodynamic work or a blend suits their needs and goals. That decision is based on what the person wants to achieve and how they prefer to work.
Online formats offer practical benefits. Video calls let people use visual cues and maintain a regular therapy rhythm. Phone sessions can be a good choice when bandwidth is limited or when someone prefers not to be on camera. Live chat and text-based messaging allow brief check-ins or ongoing written conversation between calls. These options make it easier to fit therapy around work, parenting and other commitments while still maintaining consistent support.
Start online instead of waiting
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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