About Jen
Jen (Jennifer) Luby helps people facing stress, anxiety, depression and significant life changes. She supports those dealing with relationship strain, grief, trauma and abuse, parenting pressures, low self-esteem and work-related concerns. She also offers support for compassion fatigue and issues connected to identity such as LGBT concerns.
Jen keeps sessions focused and straightforward. She follows a person-centred, relational and trauma-informed style, which means conversations centre on the person rather than labels.
How Jen works
She works at a pace set by the client and aims to build clear, respectful therapeutic relationships. Her approach draws on a range of evidence-based techniques to meet practical needs. In sessions she helps people name feelings, spot patterns, and try out different ways of coping.
That might include learning new ways to manage anxiety, practising communication skills, or working through grief and loss step by step. Jen trained at the University of Cumbria and holds a First-Class Honours degree from the University of Central Lancashire. She also completed a Postgraduate Diploma with Merit at the University of Leeds.
She is a registered member of the BACP - the British Association for Counselling and Psychotherapy. She has three years' experience and meets people from many backgrounds. Sessions are offered in English and take place remotely.
People can choose video calls, phone sessions, live chat or text-based messaging depending on what suits them.
What Jen works with
The areas below are the ones Jen selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Aging and geriatric issues
- Blended family issues
- Career difficulties
- Caregiver issues and stress
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Depression
- Divorce and separation
- Domestic violence
- Emptiness
- Family problems
- Forgiveness
- Grief
- Guilt and shame
- Isolation / loneliness
- LGBT
- Life purpose
- Men's issues
- Midlife crisis
- Parenting issues
- Self esteem
- Self-love
- Social anxiety and phobia
- Trauma and abuse
- Women's issues
- Workplace issues
- Young adult issues
Training and background
| Register | BACP |
|---|---|
| Years in practice | 3 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Therapeutic approaches and how they work online
Jen draws on evidence-based therapeutic techniques that aim to be practical and easy to use. A person-centred approach focuses on listening and responding to what matters most to the individual, helping people feel heard and guiding them to make choices that suit their life. A trauma-informed approach pays attention to how past harm affects current reactions and helps people develop safety and pacing while they work through difficult memories or reactions. She also uses relational ways of working that look at how people relate to others and to themselves, which can help with relationship difficulty, communication problems and self-esteem.Finding the right approach is part of the work. The therapist will talk with the client about goals, preferences and what feels helpful, then adapt methods as the sessions progress. Clients and therapist decide together which techniques to try and when to change direction.
Online therapy offers practical flexibility. Video calls allow face-to-face conversation when visual connection matters. Phone sessions can be easier when bandwidth is limited or for shorter check-ins. Live chat and text-based messaging suit people who prefer typing or need to fit sessions into a busy day. These options make it simpler to keep sessions regular and to fit therapy around work, caregiving and other commitments.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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