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Portrait of Lucy Caplan

Directory entry · Ref 117139

Lucy Caplan, BACP

Experienced counsellor for life and relationship struggles

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01

About Lucy

Lucy Caplan supports people experiencing a wide range of concerns, including addiction, trauma and abuse, grief, low self-esteem, stress and anxiety. She also helps with relationship and family issues, eating and sleeping problems, parenting strains, anger, career challenges and depression. Lucy offers practical help for caregiver stress, communication breakdowns, divorce and separation, domestic violence, substance misuse, and workplace difficulties.

Lucy qualified as a counsellor in 2007 and is a BACP member.

02

How Lucy works

She has 17 years of continuous experience working across many presenting problems. That background means she has seen a lot of different situations and can draw on many approaches when needed. Her style is straightforward and person-focused.

She aims to work with the issues the client brings, rather than imposing a fixed path. Sessions often look at what is happening now and what small steps could make things feel more manageable. Lucy describes herself as warm, non-judgemental and confident.

She blends different therapeutic methods to suit each person, favouring clear, practical ways to help people move forward. Therapy can be short-term, longer-term or time-limited depending on the need. Sessions are available by video call or telephone, and she offers support in English.

Lucy works with people across the United Kingdom and accepts international clients, bringing flexibility to how and when therapy happens.

Lucy lists 4 ways of working on the entry:

03

What Lucy works with

The areas below are the ones Lucy selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register BACP
Years in practice 17
Languages English
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

How Lucy’s approaches translate to online therapy

Client-Centred Therapy focuses on listening and understanding the person in the room. It aims to create a respectful, non-judgemental space where the client sets the agenda and the counsellor follows their lead. Cognitive Behavioral Therapy, or CBT, looks at the links between thoughts, feelings and actions and helps people develop practical tools to change unhelpful patterns; it can be useful for anxiety, low mood and many everyday problems.

Finding the right approach is part of the work. Lucy will discuss how different methods might help and together with the client decide what to try first. That collaborative decision-making can be reviewed as goals change or new issues emerge.

Online therapy with video calls, phone sessions, live chat or text-based messaging gives practical flexibility. Video calls allow face-to-face conversation from wherever the client is. Phone sessions use less bandwidth and can fit into a short break at work. Live chat and messaging suit quick check-ins, journalling between sessions or people who prefer writing over talking. These options make it easier to keep continuity of care and to fit therapy around daily life.

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06

Common questions

What kinds of problems does Lucy help with?
She supports people with addictions, trauma and abuse, grief, self-esteem, stress, anxiety, relationship and family concerns, eating and sleeping problems, parenting, anger, career and depression among other issues.
How would you describe her therapeutic style?
Her approach is client-centred and practical, focusing on the issues you bring and working towards achievable steps and solutions.
How much experience does she have?
She has 17 years of continuous counselling experience since qualifying in 2007.
What are her credentials and where is she based?
She is a member of the British Association for Counselling and Psychotherapy (BACP) and operates from the United Kingdom.
Which languages are supported for sessions?
Sessions are offered in English and she accepts international clients.
What session formats are available?
Therapy is offered via video calls, phone sessions, live chat or text-based messaging.
How is cost handled for sessions?
Cost varies with your location and the therapist's availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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