About Lucy
Lucy Castro is a counsellor with eleven years' experience offering a warm, grounded space to talk and be heard. She creates a calm setting where people can bring worries, feelings, and questions without pressure. Sessions move at the client's pace and aim to be practical and straightforward.
Lucy works in a collaborative, person-centred way that keeps the client's voice central. She often uses short-term, solution-focused techniques to help clarify what matters and to set small, achievable steps.
How Lucy works
This approach suits people who want to make tangible changes or find relief from everyday overwhelm. Common concerns Lucy supports include stress and anxiety, relationship difficulties, trauma and abuse, low self-esteem, and coping with life changes. She also offers help with issues such as abandonment, body image, caregiver stress, chronic illness and pain, codependency, and loneliness.
Sessions include regular check-ins about progress, so the plan can be adjusted when needed. Clients are encouraged to set goals and to notice the small shifts that come from focused work. Lucy describes her role as walking alongside people with honesty and care.
She has experience working with national and local charities across the United Kingdom and offers both online and in-person sessions. Lucy is a BACP member, which is recorded as BACP in her credentials.
What Lucy works with
The areas below are the ones Lucy selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Trauma and abuse
Also listed
- Abandonment
- Aging and geriatric issues
- Body image
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Coping with life changes
- Emptiness
- Forgiveness
- Guilt and shame
- Impulsivity
- Infidelity
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Obsessions, compulsions, and OCD
- Post-traumatic stress
- Self esteem
- Self-love
- Sexual assault and abuse
- Somatization
- Women's issues
Training and background
| Register | BACP |
|---|---|
| Years in practice | 11 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Therapeutic approaches and online options
Lucy commonly blends person-centred work with short-term, solution-focused techniques. Person-centred work means the conversation follows what matters to the client and the counsellor listens deeply to their experience. It helps when someone needs a steady, non-judgemental space to make sense of feelings.Solution-focused techniques look at what is already working and build small practical steps from there. This can help people who want clear, manageable actions to reduce stress, improve communication, or move through a life change.
Finding the right approach is part of the process and Lucy treats it as a collaboration. She will discuss options with the client, try approaches that fit their goals, and review how things are going so adjustments can be made together.
Online therapy is offered via video calls, phone sessions, live chat, or text-based messaging. Video calls let the counsellor and client see one another and suit longer sessions and deeper conversation. Phone sessions use less bandwidth and can fit into a quick break or when being off camera helps. Live chat and text messaging work well for brief check-ins, regular written reflections, or when someone prefers typed conversation. These options give flexibility to fit sessions around work, caregiving, travel, or differing energy levels, while keeping the focus on practical support and progress.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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