About Maureen
Maureen Shamoun is an ACA counsellor who has spent five years helping people manage stress, anxiety, grief and depression. She creates a warm, person-centred space and encourages open conversation without judgement. Maureen describes reaching out as a brave first step and aims to walk alongside people as they work through difficult moments.
Maureen works from practical, evidence-informed methods suited to common life stresses and transitions. She keeps sessions straightforward and focused on what feels helpful right now, whether that means building coping strategies or slowly processing loss.
How Maureen works
Her approach is gentle and paced to each person’s needs. She has experience supporting people through major life changes and the emotional fallout that follows. That includes practical coping tools for managing day-to-day anxiety and guidance for navigating grief and low mood.
Maureen also has involvement with NDIS participants and engages with culturally diverse communities. Sessions are offered in English and follow a person-centred style that prioritises the client’s goals. Maureen aims to make therapy easy to understand, using everyday language and clear steps to track progress.
She focuses on helping people find small, manageable changes that add up over time. People who prefer calm, steady pacing and practical support may find her style a good fit. Maureen seeks to work collaboratively, helping each person set realistic goals and build skills that can be used beyond the therapy room.
What Maureen works with
The areas below are the ones Maureen selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
Also listed
Training and background
| Register | ACA |
|---|---|
| Years in practice | 5 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | Australia |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How evidence-based approaches translate to online therapy
Maureen uses straightforward, evidence-based techniques that aim to reduce symptoms and build coping skills. One common approach focuses on practical coping strategies for anxiety and stress - learning short breathing and grounding exercises, planning manageable routines, and testing small behavioural changes to reduce overwhelm. This helps when anxiety or daily stress interferes with tasks or sleep.A second approach addresses grief and low mood by creating space to remember and process loss while also setting gentle behavioural goals. Sessions often combine talking through emotions with simple actions that reconnect people to meaningful activities and social support, which can ease low mood over time.
Finding the right approach is part of the work. Maureen collaborates with each person to choose techniques that match their goals and comfort level, and she adjusts methods as needs change. Decisions about pace and focus are made together so the process feels manageable.
Online formats include video calls, phone sessions, live chat and text-based messaging, giving flexibility for different days and needs. Video works well for face-to-face conversation, phone helps when bandwidth is limited or a quieter setup is needed, and messaging or chat can be used for shorter check-ins or when typing feels easier. These options help people fit therapy around work, family and other commitments while keeping the focus on practical progress.
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Common questions
What kinds of concerns does Maureen help with?
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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