About Olivia
Olivia Tay helps people who are feeling stressed, anxious or low on confidence take small, steady steps towards change. She greets worries about grief, sleep, eating and anger in a calm way. Olivia aims to make conversations straightforward and easy to follow.
She uses plain talk to explore what matters to each person. Sessions focus on what is happening now and what someone wants to be able to do differently.
How Olivia works
Olivia draws on a mix of practical techniques and talking work to help people find new ways of coping. Olivia has three years of professional experience and is registered with the British Association for Counselling and Psychotherapy, known as BACP. That background means she is familiar with common difficulties such as depression and life changes, and practical ways to address them.
Her approach blends Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and client-centred listening with elements of psychodynamic and solution-focused work. This lets her adapt sessions to the problem at hand, whether that is grief, relationship concerns, trauma or recurring worry. Olivia offers sessions in English, Akan, Ewe and Twi.
She supports people who prefer online sessions and those who want different formats, such as phone or messaging. Her aim is to support each person to feel clearer about their next steps and more able to cope day to day.
Olivia lists 7 ways of working on the entry:
What Olivia works with
The areas below are the ones Olivia selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
Also listed
- Anger management
- Coping with life changes
- Depression
- Eating disorders
- Family conflicts
- Intimacy-related issues
- Relationship issues
- Sleeping disorders
- Trauma and abuse
Training and background
| Register | BACP |
|---|---|
| Years in practice | 3 |
| Languages | English, Akan, Ewe, Twi |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Therapeutic approaches for online therapy and change
Acceptance and Commitment Therapy helps people notice difficult thoughts and feelings while focusing on actions that matter to them. It can be useful for anxiety, low mood and coping with life changes. Cognitive Behavioural Therapy looks at the links between thoughts, feelings and behaviours and uses practical exercises to change unhelpful patterns. It often helps with anxiety, depression and sleep or eating concerns. Client-Centred Therapy gives space for people to be heard and understood, with the counsellor following each person's lead to build clearer goals.Choosing the right approach is part of the work together. Olivia discusses options with each person and adjusts methods to match their needs, goals and preferences. This collaborative process makes it easier to try a way of working that feels manageable and relevant.
Online therapy can be more flexible for busy schedules and different needs. Video calls let people use face-to-face conversation when helpful. Phone sessions suit those who prefer not to be on camera or who have lower bandwidth. Live chat and text-based messaging are useful for shorter check-ins, ongoing support between sessions or when messaging fits better into a day. These formats make therapy more accessible while keeping the focus on practical steps and personal goals.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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