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Portrait of Paulette Shelley

Directory entry · Ref 242371

Paulette Shelley, BACP

Calm, practical online counselling

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01

About Paulette

Paulette Shelley helps people facing relationship problems, trauma and abuse, anger, low self-esteem and depression. She uses a calm, respectful approach to make it easier to talk about hard things. Paulette is a BACP member and works online with people in the United Kingdom and beyond.

Paulette keeps sessions simple and focused. She listens first, then helps people make sense of their feelings. Conversations aim to uncover patterns that get in the way of day-to-day life and relationships.

02

How Paulette works

Work can be short term for a specific issue or longer term for deeper change. Her practice blends client-centred listening with practical exercises from cognitive behavioural therapy, depending on what each person needs. That means there is space to be heard, plus tools to try between sessions.

Paulette avoids giving direct advice and instead supports people to find solutions that fit their life. She also helps with a range of related concerns such as attachment issues, addiction, panic and obsessive behaviours, self-harm, and problems linked to cancer or bereavement. Topics like guilt, shame, control issues, hoarding and isolation are within her focus too.

Paulette aims to create a non-judgemental atmosphere where people feel respected and understood. If someone wants to begin, the process starts with a short questionnaire and scheduling a time that suits them. The work is collaborative, with goals set together as therapy progresses.

Paulette lists 2 ways of working on the entry:

03

What Paulette works with

The areas below are the ones Paulette selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register BACP
Years in practice 3
Languages English
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

How Paulette’s approaches work online

Client-Centred Therapy focuses on listening without judgement and reflecting back what someone says. It helps people feel understood and can open up space to notice thoughts and feelings that were hard to see before. Cognitive Behavioural Therapy, or CBT, looks at links between thoughts, feelings and actions and teaches practical steps to change unhelpful patterns; it is useful for anxiety, panic, low mood and obsessive thoughts.

Choosing the right approach is a collaborative process. Paulette will discuss your goals and preferences and suggest how client-centred work and CBT tools might be combined. Together you can try different ways of working and agree what feels most helpful for your situation.

Online therapy gives practical flexibility. Video calls let you have a face-to-face conversation when you can be on camera. Phone sessions can be easier when bandwidth is limited or when a quick check-in fits into a busy day. Live chat and text-based messaging suit shorter updates, people who prefer not to speak, or those who want a written record of their reflections. These options make it easier to fit therapy around work, health needs or family life while keeping the therapeutic focus intact.

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06

Common questions

What concerns does Paulette support?
She works with relationship problems, trauma and abuse, anger, low self-esteem and depression, plus related areas such as attachment issues, addiction, panic, OCD-type problems and self-harm.
What style of therapy does she use?
Paulette blends a client-centred approach with cognitive behavioural therapy. She listens deeply and offers practical tools to try between sessions.
How much experience does she have?
She has three years of professional experience working with these concerns.
What are her credentials and where is she based?
Paulette is a BACP professional and practises with clients in the United Kingdom.
Which languages are supported?
Sessions are offered in English and she accepts international clients.
What session formats are available?
Sessions may take place via video calls, phone sessions, live chat or text-based messaging to suit different needs.
How is cost handled?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with Paulette?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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