About Pauline
Pauline Crossfield offers calm, practical support for people feeling stressed, anxious or low. She welcomes honest conversation and helps clients make small changes that improve day-to-day life. Pauline works in a warm, non-judgemental way and focuses on what each person needs right now.
Pauline has five years of professional experience in the United Kingdom and is registered with the BACP, the British Association for Counselling and Psychotherapy. She commonly helps people who are coping with anxiety, depression, grief and the aftermath of trauma and abuse.
How Pauline works
She also supports people dealing with relationship strain, family issues, identity questions for LGBT clients, low self-esteem and compassion fatigue. Her style is client-centred. That means sessions are shaped around the person in front of her.
The therapist listens, reflects and helps clients find their own solutions rather than imposing fixed techniques. Many clients use the work as short-term coaching or for longer-term emotional support. In a typical session Pauline encourages open sharing of thoughts and feelings.
She aims to create a safe space without judgement so people can try out new perspectives. Sessions can include practical coping ideas, pacing change over time and reviewing progress together. People get started by completing a short matching questionnaire and arranging sessions at times that suit them.
Pauline offers a straightforward, down-to-earth approach for anyone ready to make a change.
Pauline lists one way of working on the entry:
What Pauline works with
The areas below are the ones Pauline selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
Also listed
- Coaching
- Compassion fatigue
- Coping with life changes
- Family conflicts
- Grief
- LGBT
- Relationship issues
- Self esteem
- Trauma and abuse
Training and background
| Register | BACP |
|---|---|
| Years in practice | 5 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Client-centred support through online therapy
Client-centred therapy focuses on the person's own experience. The therapist listens closely, reflects what is heard and helps clients decide on their next steps. This approach is helpful for anxiety, low mood, self-esteem and coping with life changes because it emphasises the person's strengths and choices.Pauline focuses on creating an open, non-judgemental space where people can talk through feelings and try out new perspectives. She works collaboratively to find the right way forward and will adjust the approach as goals and needs become clearer. Choosing a therapeutic style is part of the work and she will help clients decide what fits best.
Online sessions are offered as video calls, phone sessions, live chat or text-based messaging to make therapy practical around busy lives. Video works well for in-depth conversation, phone is useful when bandwidth is limited, and chat or messaging can suit shorter check-ins or ongoing support between sessions. These options help people fit therapy into work, family and daily routines while maintaining continuity of care.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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