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Portrait of Rachael Moss

Directory entry · Ref 229734

Rachael Moss, NCPS

Warm person-centred counsellor

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01

About Rachael

Rachael Moss is a counsellor with three years of practice in the United Kingdom. She offers calm, straightforward support for people feeling overwhelmed by stress, anxiety or low mood. Rachael works to make first sessions easy to get through and focuses on small, manageable steps from the start.

Her approach centres on person-centred work that puts the client’s perspective first. She draws on Cognitive Behavioural Therapy (CBT) and Solution-Focused Therapy when helpful, and can include psychodynamic ideas to look at how past experiences shape present feelings.

02

How Rachael works

This mix lets her tailor sessions to what each person actually needs rather than using the same method for everyone. Rachael aims to create a warm, respectful space where people can talk about grief, shame, guilt or compassion fatigue. She also supports those who feel isolated, who struggle with self-esteem, or who are rethinking life purpose and relationships.

Practical exercises and gentle reflection are balanced in sessions so people leave with tools they can use between meetings. Her style is listening-first. She offers empathy and straightforward feedback, and invites clients to notice their strengths.

Sessions can include goal-setting, thought work, and short experiments to test new ways of coping. Rachael guides people through the early steps of change with patience and clarity. She encourages realistic aims and celebrates small wins, helping clients move towards more stability and self-compassion over time.

Rachael lists 4 ways of working on the entry:

03

What Rachael works with

The areas below are the ones Rachael selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register NCPS
Years in practice 3
Languages English
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

Approaches you can use in online counselling

Client-Centred Therapy focuses on the person’s own perspective and strengths. The therapist listens actively and helps people find their own solutions, which can be useful for issues like low self-esteem, loneliness and life direction.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and behaviours connect. It uses practical exercises and short experiments to reduce anxiety, tackle negative thinking, and improve mood.

Psychodynamic ideas explore how past experiences and relationships shape current patterns. This can help when recurring emotional difficulties or attachment issues feel hard to shift.

Finding the right approach is part of the work together. The therapist will discuss options, try methods in-session, and agree what fits best with the person’s goals and preferences. This collaborative process helps shape a plan that feels manageable and relevant.

Online therapy offers flexibility in how people meet. Video calls are useful for face-to-face conversation, phone sessions can be easier when bandwidth is limited, and live chat or text messaging work well for shorter check-ins or when someone prefers writing. These options make it simpler to fit therapy around work, childcare or travel and to continue progress without long commutes.

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06

Common questions

What concerns does Rachael support?
She helps people with stress, anxiety, grief, low self-esteem and depression, plus related issues such as compassion fatigue and social anxiety.
How would you describe her therapeutic style?
Her style is warm and person-centred, with attentive listening and practical steps to try between sessions.
What experience does she have?
Rachael has three years of experience working as a counsellor in the United Kingdom.
What credentials and location are listed?
She holds the NCPS credential and practises in the United Kingdom.
Which languages and international options are offered?
Sessions are offered in English and international clients are not currently accepted.
What session formats are available?
Rachael conducts sessions via video calls, phone sessions, live chat, and text-based messaging.
How does cost and payment work?
Cost varies with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.
What are the first steps to begin therapy?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions based on therapist availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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