About Susan
Susan Robb offers support for stress, anxiety, depression, trauma and abuse, relationship and intimacy concerns, addictions, grief, parenting strain, eating and sleeping difficulties, ADHD, bipolar mood concerns and career worries. She provides a calm, patient presence and helps people talk through what feels hard. Susan uses a person-centred way of working and adapts sessions to each person's needs.
Susan keeps sessions focused on the person in front of her. She listens without judgement and helps people find their own solutions.
How Susan works
Conversations move at the client's pace and the counsellor follows what matters most to the individual. Her background includes four years working across schools, charities and independent practice. That range has given experience with different life situations and practical problems.
She draws on several evidence-based approaches to match the needs presented in sessions. Susan describes the relationship between counsellor and client as central. Building trust and understanding is a priority from the first meeting.
That foundation helps people explore painful memories, make changes or set new directions in life. Sessions are tailored to practical goals such as improving sleep, managing anxiety, coping with loss, or addressing addictive behaviours. She also supports people dealing with parenting pressures, work stress and questions about identity.
The work is collaborative, with the counsellor offering tools and reflections suited to each person.
What Susan works with
The areas below are the ones Susan selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Family conflicts
- Trauma and abuse
Also listed
- Addictions
- ADHD
- Anger management
- Bipolar disorder
- Career difficulties
- Coaching
- Compassion fatigue
- Coping with life changes
- Depression
- Eating disorders
- Grief
- Intimacy-related issues
- LGBT
- Parenting issues
- Relationship issues
- Self esteem
- Sleeping disorders
Training and background
| Register | BACP |
|---|---|
| Years in practice | 4 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How therapeutic approaches meet online therapy
Susan works mainly from a person-centred framework which places emphasis on being listened to, understood and accepted. This approach helps when people are coping with anxiety, low mood, grief or relationship concerns because it creates space to work through emotions at the client's own pace.She also draws on practical evidence-based techniques to give people tools they can use between sessions. These methods often focus on managing symptoms like sleep disruption, panic or compulsive behaviours and on developing clearer coping steps for daily life.
Choosing the right approach is part of the work. Susan will discuss goals, preferences and what feels most helpful, then agree a way forward together. That collaborative process means the style of therapy can change as needs evolve.
Online therapy formats include video calls, phone sessions, live chat and text-based messaging, and each has practical advantages. Video calls let people see facial cues and build rapport. Phone sessions need less bandwidth and can suit a quick check-in. Live chat or messaging is useful for shorter, more frequent contact and for people who prefer typed communication. These options make it easier to fit therapy around work, family and other commitments.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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