About Zivai
Zivai Mutokonyi uses a person-centred approach to help people find clarity and calm. She focuses on listening closely and adapting sessions to each person's needs. This straightforward way of working aims to make conversations feel safe and useful from the first meeting.
She brings 13 years of professional experience in the United Kingdom and holds BACP accreditation. Zivai has worked with a wide range of issues including relationship and family concerns, stress, anxiety, trauma and abuse, grief, and depression.
How Zivai works
She also supports people facing career questions, life changes and those wanting coaching-style guidance. Practical problems such as communication breakdowns, immigration stress, and infidelity sit alongside identity themes like multicultural concerns, prejudice and discrimination. She also helps people build self-esteem and self-love, and to work through intimacy-related issues and anger.
Zivai tailors conversations to the situation and the person in front of her. Sessions are guided by the client-centred model, so the focus is on the person’s experiences and goals. She offers space for people to talk through painful events and to make realistic plans for change.
The work can include short-term goals or longer conversations depending on what feels right. Her practice accepts people from the UK and internationally. Zivai speaks English and Shona and adapts session formats to suit individual needs.
She aims to make getting help straightforward and respectful.
Zivai lists one way of working on the entry:
What Zivai works with
The areas below are the ones Zivai selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Relationship issues
- Family conflicts
Also listed
Training and background
| Register | BACP |
|---|---|
| Years in practice | 13 |
| Languages | English, Shona |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Client-centred care online and how it helps
Client-Centred Therapy centres the conversation on the person rather than on diagnoses. The counsellor listens carefully, reflects what is said and follows the person’s lead to help them understand their feelings and choices. This approach is useful for relationship strain, grief, self-esteem and when people want a gentle, respectful space to talk.The aim is to work together to find what helps most. The therapist will discuss goals, preferences and ways of working and will adjust the approach as the relationship develops. Deciding which method fits best is a shared process that changes if needs change over time.
Online sessions are offered by video calls, phone sessions, live chat or text-based messaging to make counselling more flexible. Video is good when visual cues matter, phone calls need less bandwidth and can be easier for short check-ins, while chat or messaging suits brief updates or people who prefer not to use voice. These options make it easier to fit sessions around work, family or relocation and to keep continuity when life is busy.
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Common questions
What concerns does Zivai help with?
What is her therapeutic style?
How long has she worked in this field?
Where is she based and what credential does she hold?
Which languages are offered in sessions?
What session formats are available?
How are sessions paid for and what does it cost?
How do I begin working with Zivai?
A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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