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Directory entry · Ref 120208

Carmen Castillo, BACP

Calm, practical therapy for life’s hard moments

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01

About Carmen

Carmen Castillo offers calm, practical support for people facing stress, anxiety, grief or major life changes. She meets clients with warmth and straightforward care. Carmen works in both English and Spanish and draws on ten years of experience to help people move forward.

Carmen uses a collaborative style. She invites people to talk about current struggles and how earlier relationships or life events may still affect them. Sessions focus on noticing thoughts and feelings, building kinder habits, and trying new ways of coping that fit day-to-day life.

02

How Carmen works

Her approach blends client-centred listening with practical tools from cognitive behavioural work and Acceptance and Commitment Therapy. Mindfulness practices are used to help people ground themselves and manage strong emotions. Attachment-based ideas guide conversations about how early patterns shape present relationships.

Carmen has a British Association for Counselling and Psychotherapy membership, shown as BACP, and follows its ethical framework. She has worked with people from varied cultural backgrounds and with diverse sexual orientations and gender identities. She is experienced supporting concerns such as trauma, addiction, chronic illness, loneliness, and issues around intimacy and relationships.

Therapy sessions can include talking, guided exercises, and brief practices to try between meetings. Carmen encourages self-compassion and realistic small steps. She supports people aiming for clearer choices, steadier moods, and better day-to-day functioning.

Carmen lists 8 ways of working on the entry:

03

What Carmen works with

The areas below are the ones Carmen selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register BACP
Years in practice 10
Languages English, Spanish
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

How Carmen’s approaches translate to online therapy

Acceptance and Commitment Therapy, or ACT, helps people notice unhelpful thoughts and commit to actions that reflect their values. It is useful for anxiety, low mood and coping with life changes. Cognitive Behavioural Therapy, or CBT, focuses on spotting thinking patterns and trying practical exercises to change behaviours and reduce distress. It often suits people wanting concrete skills for specific problems. Attachment-Based Therapy looks at how early relationships shape current patterns and helps people make different choices in relationships and intimacy.

Choosing the right approach is part of the work. Carmen will listen to what matters to the client and try options together. Over a few sessions she and the client will decide which techniques feel most useful and adjust the plan as needs change, keeping the process collaborative and straightforward.

Online sessions offer flexibility. Video calls allow face-to-face conversation and guided exercises. Phone sessions use less bandwidth and can be easier when being on camera is difficult. Live chat or text-based messaging can suit shorter check-ins, written reflection, or people who prefer typing. These formats make it easier to fit therapy around work, family and travel while still accessing steady support.

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06

Common questions

What concerns does Carmen commonly help with?
She helps people with stress, anxiety, depression, trauma and abuse, grief, relationship and intimacy issues, addictions, sleeping problems, anger, self-esteem and career worries, among other concerns.
What is her therapeutic style like?
Carmen combines client-centred listening with practical tools from CBT and Acceptance and Commitment Therapy, plus mindfulness and attachment-informed conversations to explore patterns.
How long has she been practising?
She has ten years of experience working with people from diverse cultural backgrounds and a range of life challenges.
Where is Carmen based and what credential does she hold?
She practises in the United Kingdom and is a member of the British Association for Counselling and Psychotherapy, shown as BACP.
Which languages are offered for sessions?
Sessions are offered in English and Spanish and she also accepts international clients.
What session formats are available?
Therapy can take place by video calls, phone sessions, live chat, or text-based messaging depending on preference.
How does payment and cost work?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with Carmen?
Select the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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