About Carmen
Carmen Matthews is a counsellor working in the United Kingdom with three years of professional experience. She holds BACP accreditation, which indicates membership of the British Association for Counselling and Psychotherapy. Carmen emphasises that people know their own stories and brings a respectful, down-to-earth approach to sessions.
She focuses on practical problems such as stress and anxiety, low mood and self-esteem, and difficulties at work and during life changes. Relationship and family concerns are also part of her caseload, along with trauma, grief and issues linked to addiction and domestic violence.
How Carmen works
Carmen also pays attention to patterns like attachment difficulties, abandonment worries, codependency and communication problems. Her way of working is collaborative and person-centred. Carmen listens first, then helps people spot small, manageable steps forward.
She draws on cognitive behavioural techniques to address unhelpful thoughts and actions, and uses psychodynamic ideas to look at repeating patterns rooted in past experience. Sessions aim to be straightforward and supportive. Carmen helps people set clear, realistic goals and reviews progress together.
Therapy can include short-term solution-focused work or deeper exploration depending on what each person needs. People meet her for video calls, phone sessions, live chat or text-based messaging. To begin, a short matching questionnaire is completed and sessions are scheduled according to availability.
Carmen lists 4 ways of working on the entry:
What Carmen works with
The areas below are the ones Carmen selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Abandonment
- Attachment issues
- Avoidant personality
- Blended family issues
- Body image
- Career difficulties
- Codependency
- Communication problems
- Coping with life changes
- Depression
- Dissociation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family of origin issues
- Family problems
- Fatherhood issues
- Forgiveness
- Grief
- Guilt and shame
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Narcissism
- Post-traumatic stress
- Pregnancy and childbirth
- Self esteem
- Self-love
- Sexual assault and abuse
- Trauma and abuse
- Women's issues
- Workplace issues
- Young adult issues
Training and background
| Register | BACP |
|---|---|
| Years in practice | 3 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Therapeutic approaches and online options
Cognitive behavioural therapy is a practical approach that looks at how thoughts, feelings and actions interact. It helps people break unhelpful patterns and learn new coping strategies for anxiety, low mood and stressful situations.Client-centred therapy puts the person at the centre of the work. The counsellor listens with empathy and helps people find their own solutions, which is useful when someone needs support to make sense of difficult feelings or decisions.
Finding the right approach is part of the work together. Carmen will discuss goals, preferences and what feels most useful, then tailor an approach that matches those needs. That collaborative process can shift over time as progress is made.
Online therapy offers practical flexibility. Video calls let people keep visual contact for fuller conversations. Phone sessions are simpler when bandwidth is limited or a shorter check-in suits the day. Live chat and text-based messaging support people who prefer writing, need frequent brief check-ins, or want to reflect before replying. These options help fit therapy around work, family and daily life while keeping the focus on steady progress with a registered or accredited professional.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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