About Caroline
Caroline Laing offers calm, practical support for people feeling overwhelmed by stress, anxiety, grief or life changes. She is presented as a steady, compassionate counsellor who helps clients make sense of emotions and find clearer ways forward. Caroline uses a person-centred style that puts the client's experience first.
Sessions focus on listening, building understanding and helping people identify what matters to them. This helps people gain confidence to make decisions or try new ways of coping.
How Caroline works
Her background includes three years working directly with clients alongside longer experience running groups and supervising facilitators. Caroline is a registered member of the British Association for Counselling and Psychotherapy, BACP, and holds a Level 5 Diploma in Therapeutic Counselling. She has additional training in topics such as working with relational trauma and safeguarding.
In practice she draws on Client-Centred Therapy, Motivational Interviewing and Solution-Focused Therapy to shape conversations. These approaches help with issues like low mood, relationship and communication problems, parenting strain, bereavement and workplace stress. Caroline offers sessions by video, phone, live chat and text messaging.
The subscription model used for sessions can be cancelled at any time and costs vary with location and therapist availability. To begin, people complete a short matching questionnaire and then schedule sessions according to availability.
Caroline lists 3 ways of working on the entry:
What Caroline works with
The areas below are the ones Caroline selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Grief
Also listed
- Anger management
- Attachment issues
- Avoidant personality
- Cancer
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Commitment issues
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Dependent personality
- Depression
- Divorce and separation
- Domestic violence
- Emptiness
- Family conflicts
- Family problems
- Forgiveness
- Guilt and shame
- Impulsivity
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Parenting issues
- Self esteem
- Self-harm
- Self-love
- Social anxiety and phobia
- Trauma and abuse
- Women's issues
- Workplace issues
- Young adult issues
Training and background
| Register | BACP |
|---|---|
| Years in practice | 3 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How Caroline’s approaches work online
Client-Centred Therapy focuses on listening and reflecting what the person says so they feel understood and can find their own answers; it is helpful for low mood, grief and feeling stuck. Motivational Interviewing is a collaborative way of exploring ambivalence and finding reasons to change, which can suit people weighing up big decisions or wanting to shift habits.Finding the right approach is part of the work. The therapist will talk with the client about goals and preferences, then try methods that fit those aims. This is a collaborative process and can be adjusted as needs change.
Online sessions offer practical flexibility. Video calls allow fuller conversation and visual connection, phone sessions use less bandwidth and can be easier to fit into a work break, live chat suits quick check-ins, and text messaging supports ongoing reflection between sessions. These options make it simpler to maintain continuity when life is busy or when travel is difficult.
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Common questions
What issues can Caroline help with?
What style of therapy does she use?
What experience does she have?
Where is she based and what credentials does she hold?
Which languages are offered for sessions?
Can people outside the UK work with her?
What session formats are available?
How are costs and subscriptions handled?
A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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