About Donna
Donna Hendricks uses a person‑centred foundation combined with evidence‑based therapies to help people manage hard moments. She is clear and down-to-earth in her approach and focuses on listening first. Donna has 12 years of experience working across voluntary, personal and NHS settings in the United Kingdom.
Donna trained in counselling for her undergraduate degree, where the client‑centred model became her core way of working. She later completed a Masters in Cognitive Behavioural Psychotherapy, which added structured tools for dealing with symptoms such as anxiety and low mood.
How Donna works
She is registered with BACP and also holds NCPS credentials. In sessions she treats the person, not just the problem. Conversations look at what has happened to someone and how that shapes feelings and behaviour now.
She uses practical techniques from cognitive behavioural therapy alongside acceptance and commitment ideas to help people live by their values while managing difficult thoughts and feelings. Donna also draws on dialectical behaviour therapy skills when people need support with emotional regulation and acceptance strategies for painful experiences.
Solution‑focused methods are used to build short‑term plans and small steps that make a real difference between sessions. She works with a wide range of concerns including stress, trauma and abuse, bereavement, self‑esteem, eating concerns, mood difficulties, ADHD and relationship problems. Sessions aim to be respectful, down to earth and focused on practical change that fits each person’s life.
Donna lists 7 ways of working on the entry:
What Donna works with
The areas below are the ones Donna selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
Also listed
- Abandonment
- ADHD
- Anger management
- Antisocial personality
- Attachment issues
- Bipolar disorder
- Blended family issues
- Body image
- Cancer
- Career difficulties
- Caregiver issues and stress
- Co-morbidity
- Communication problems
- Control issues
- Coping with life changes
- Depression
- Dissociation
- Domestic violence
- Eating disorders
- Family conflicts
- Family problems
- Forgiveness
- Guilt and shame
- Isolation / loneliness
- LGBT
- Life purpose
- Mood disorders
- Multicultural concerns
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Parenting issues
- Phobias
- Post-traumatic stress
- Prejudice and discrimination
- Relationship issues
- Self esteem
- Self-harm
- Self-love
- Sexual assault and abuse
- Social anxiety and phobia
- Veteran and Armed Forces Issues
- Women's issues
- Workplace issues
Training and background
| Registers | BACP, NCPS |
|---|---|
| Years in practice | 12 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How therapeutic approaches translate to online care
Donna blends person‑centred work with cognitive behavioural therapy to help people notice and change unhelpful thoughts and behaviours. Cognitive behavioural therapy breaks problems into manageable parts and offers practical exercises for anxiety, depression and stress. Donna also uses Acceptance and Commitment Therapy to help people accept difficult feelings while focusing on values and meaningful action.Finding the right approach is part of the work together. Donna will listen to someone’s situation and suggest which methods to try, adapting the plan as progress is made. This collaborative process means techniques are chosen to match goals, preferences and how someone responds in sessions.
Online therapy offers flexible ways to connect. Video calls enable face‑to‑face conversation when visual cues help. Phone sessions suit people with lower bandwidth or who prefer not to use video. Live chat and text messaging work well for short check‑ins, quick coping strategies and ongoing support between longer sessions. These options make it easier to fit therapy around work, childcare and other commitments, while keeping the focus on clear, practical steps.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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