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Portrait of Francesca Palazzolo

Directory entry · Ref 211883

Francesca Palazzolo, PACFA

Compassionate, practical support for life’s hard points

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01

About Francesca

Francesca Palazzolo helps people dealing with stress, anxiety, addictions, relationship strain and trauma. She also supports clients facing issues with intimacy, grief, eating and sleeping, anger, self-esteem and major life changes. Francesca is a PACFA counsellor with ten years of experience in Australia.

Her approach is warm and straightforward. She aims to make sessions a place where thoughts and feelings can be said out loud without judgement. Francesca listens closely and helps people notice patterns that keep causing pain or getting in the way of desired change.

02

How Francesca works

Therapy with her mixes practical skills and reflective work. She uses tools from cognitive behavioural approaches together with acceptance-focused and attachment-based ideas. This helps clients build clearer boundaries, manage strong emotions, and make choices that match their values.

Sessions tend to be collaborative and paced to the person’s needs. Francesca offers simple behavioural strategies for managing stress and anxiety alongside deeper work around relationships and past hurts. She also provides support for addiction-related and eating concerns with an emphasis on small, realistic steps.

People come for help with career stress, communication problems, codependency and the fallout from separation or domestic violence. Francesca combines empathy with direct feedback so clients can try new responses and notice what works. If someone is unsure where to start she encourages a short conversation to clarify goals and preferred ways of working.

Francesca lists 12 ways of working on the entry:

03

What Francesca works with

The areas below are the ones Francesca selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register PACFA
Years in practice 10
Languages English
Session format Online: video, phone, live chat or messaging
Country Australia

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

Approaches that guide online sessions

Acceptance and Commitment Therapy (ACT) focuses on noticing inner experience and choosing actions that match personal values. It helps people stuck in avoidance or repetitive worry by teaching simple acceptance and committed action skills. Cognitive Behavioural Therapy (CBT) breaks down how thoughts, feelings and behaviours interact and offers practical experiments to reduce anxiety and change unhelpful patterns. It is useful for panic, phobias, low mood and many stress-related problems.

Finding the right approach is part of the work. Francesca will talk with each person about their goals and preferences and suggest which methods to try. This is a collaborative process and methods can be adjusted as progress is made.

Online therapy offers several practical benefits. Video calls allow face-to-face conversation when meeting in person is difficult. Phone sessions can be a simpler option when bandwidth or visual focus is limited. Live chat and text-based messaging suit short check-ins, recording thoughts between sessions, or working through brief exercises. These formats make it easier to fit therapy around work, caregiving and other commitments while still working with an appropriately qualified therapist.

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06

Common questions

What concerns does Francesca help with?
She supports people dealing with stress, anxiety, depression, trauma, addictions and relationship difficulties, plus related issues like grief, body image and career stress.
What is her therapeutic style?
Sessions are collaborative and down-to-earth. Francesca blends practical coping strategies with reflective work on relationships and patterns.
How much experience does she have?
She has ten years of professional experience working with people in Australia.
What credential does she hold and where is she based?
Francesca holds PACFA and practises in Australia.
Which languages are offered and can international clients join?
Sessions are offered in English. International clients are not currently accepted.
How are sessions delivered?
Therapy can be accessed via video calls, phone sessions, live chat or text-based messaging to suit different needs.
How much do sessions cost?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Click the Start Therapy button, complete a short matching questionnaire, then schedule according to therapist availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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