About Heather
Heather Burgess is a Licensed Clinical Mental Health Counselor (LCMHC) practicing in North Carolina. She earned a master's degree and has been counseling since 2018. Heather focuses on practical steps and clear goals to help people move forward from stress, anxiety, addiction, grief, and other life disruptions.
Heather draws on five years of clinical experience across residential substance use programs, crisis advocacy, and community-based care. She has provided in-home therapy where the identified client faced risk of out-of-home placement, coordinating with schools, legal systems, and social services to support change.
How Heather works
Her background also includes work on an ACTT team and running courses on topics such as sex trafficking. Her approach is integrative with a strong grounding in cognitive behavioral therapy, and she blends other methods to fit each person. Heather describes her work as action oriented and trauma informed.
Sessions often include goal setting, skills practice, and practical ways to cope with anger, addiction, relationship strain, and mood problems. She aims to create a nonjudgmental space that helps people make new discoveries about themselves. Heather emphasizes that clients are the experts on their lives and that therapy is a collaborative process.
She uses creativity to tailor plans and focuses on small, measurable steps toward change. Heather offers counseling for individuals aged 13 and up, addressing issues such as PTSD, depression, parenting stress, ADHD, communication problems, and substance use. She works in English and practices from North Carolina as a Licensed Clinical Mental Health Counselor (LCMHC).
Heather lists 9 ways of working on the entry:
What Heather works with
The areas below are the ones Heather selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Addictions
- Family conflicts
Also listed
- ADHD
- Anger management
- Blended family issues
- Caregiver issues and stress
- Codependency
- Communication problems
- Control issues
- Coping with natural or human-caused disaster
- Depression
- Disruptive Mood Dysregulation Disorder (DMDD)
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family problems
- Forgiveness
- Grief
- Guilt and shame
- Impulsivity
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Mood disorders
- Parenting issues
- Personality disorders
- Post-traumatic stress
- Process addiction (porn, exercise, gambling)
- Relationship issues
- Self esteem
- Self-harm
- Sexual assault and abuse
- Social anxiety and phobia
- Trauma and abuse
- Young adult issues
Training and background
| Register | LCMHC |
|---|---|
| Years in practice | 5 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | North Carolina |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How Heather’s Approaches Work Online
Acceptance and Commitment Therapy (ACT) focuses on recognizing unhelpful thoughts and choosing actions that align with values. It helps people move forward even when difficult feelings are present. Cognitive Behavioral Therapy (CBT) breaks down thoughts, feelings, and behaviors into manageable parts and teaches skills to change patterns that cause distress. CBT is often used for anxiety, depression, and problem behaviors. Dialectical Behavior Therapy (DBT) offers concrete skills for emotion regulation, distress tolerance, and improved communication, which can be helpful for strong emotions and relationship challenges.Choosing the right approach is a collaborative process. Heather will talk with each person about their goals, preferences, and what has or hasn’t helped before. Together they decide which methods to try, and adjustments are made as progress is tracked over time.
Online formats include video calls, phone sessions, live chat, and text-based messaging. Video sessions allow face-to-face conversation and screen-sharing for worksheets. Phone sessions use less bandwidth and can be easier when a camera isn’t convenient. Live chat and text-based messaging work well for brief check-ins, skills practice, or when writing feels more comfortable. These options make it easier to fit counseling into busy schedules and different daily routines.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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