About Joanna
Joanna Lum Wai is a counsellor working in the United Kingdom with nine years of professional experience. She is registered with NCPS. Joanna focuses on practical help for stress, anxiety, trauma and abuse, self-esteem and coping with life changes.
Joanna aims to offer respectful, sensitive and compassionate support. She adapts conversations and plans to fit each person’s situation. Sessions are straightforward and aimed at helping people feel steadier and more able to manage day-to-day challenges.
How Joanna works
Her background includes using several well-known therapeutic approaches. Joanna draws on client-centred techniques to build trust and on cognitive behavioural ideas to tackle unhelpful thinking and behaviour. She also integrates emotionally-focused and psychodynamic insights when exploring deeper patterns.
Joanna has experience working with grief, relationship concerns, compassion fatigue and issues around intimacy and identity, including LGBT matters. She also supports people with sleep and eating concerns, anger, career stress and ADHD related difficulties. Additional focus areas include attachment and blended family issues, caregiving stress, ageing and geriatric concerns, hospice and end-of-life matters, and coping with natural or human-caused disasters.
Joanna accepts sessions in English and does not take international clients. People who want clear, compassionate support and practical steps may find her approach helpful. She encourages small, manageable changes and a collaborative route to improving emotional wellbeing.
Joanna lists 5 ways of working on the entry:
What Joanna works with
The areas below are the ones Joanna selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
Also listed
- ADHD
- Aging and geriatric issues
- Anger management
- Attachment issues
- Blended family issues
- Career difficulties
- Caregiver issues and stress
- Communication problems
- Compassion fatigue
- Coping with life changes
- Coping with natural or human-caused disaster
- Depression
- Divorce and separation
- Eating disorders
- Emptiness
- Family conflicts
- Family problems
- Forgiveness
- Grief
- Guilt and shame
- HIV / AIDS
- Hospice and end-of-life counseling
- Intimacy-related issues
- Isolation / loneliness
- Jealousy
- LGBT
- Life purpose
- Midlife crisis
- Obsessions, compulsions, and OCD
- Phobias
- Polyamory / non-monogamous relationships
- Post-traumatic stress
- Prejudice and discrimination
- Relationship issues
- Seasonal Affective Disorder (SAD)
- Self-love
- Sexual assault and abuse
- Sexuality
- Sleeping disorders
- Social anxiety and phobia
- Veteran and Armed Forces Issues
- Women's issues
- Young adult issues
Training and background
| Register | NCPS |
|---|---|
| Years in practice | 9 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Therapeutic approaches and online care
Joanna uses client-centred work to build a trusting, respectful relationship where a person can speak freely and be listened to. This approach helps when someone needs acceptance and a steady place to think through current problems.She also uses cognitive behavioural therapy, which focuses on spotting unhelpful thoughts and testing new ways of thinking and acting. CBT is often useful for anxiety, low mood, sleep difficulties and practical daily challenges.
Finding the right approach is part of the therapeutic process. Joanna will work with each person to choose methods that match their goals, needs and preferences. This is a collaborative process and can change as progress is made.
Online sessions are offered as video calls, phone sessions, live chat or text-based messaging to make therapy more flexible. Video lets people work face to face when that matters, while phone sessions use less bandwidth and can fit into a break at work. Live chat or messaging suits shorter check-ins, ongoing reflection and people who prefer typing to talking.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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