About Lucy
Lucy Palmer is a counsellor based in Scotland with a warm, down-to-earth approach. She holds a Higher National Diploma in Counselling and is registered with the BACP, and brings three years of experience supporting people through stressful and painful life moments. She aims to create a welcoming space where someone can talk without fear of judgement.
Sessions focus on listening first, then on helping the person reconnect with their own strengths.
How Lucy works
Lucy works in a person-centred and LGBTQ+ inclusive way. Her background includes time as a counsellor, a listening service volunteer and an online peer supporter. That practical experience shapes how she conducts sessions and relates to people who are anxious, grieving or navigating identity questions.
Lucy uses Client-Centred Therapy as the core approach and draws on a range of ideas to suit each person. Conversations often cover stress, anxiety, depression, relationship or family concerns, addiction, sleep and eating issues, and challenges around career, parenting or major life changes. Sessions are offered by video call, phone, live chat or text messaging.
People who live in the United Kingdom can follow the Start Therapy process to complete a short matching questionnaire and schedule sessions based on the therapist's availability.
Lucy lists one way of working on the entry:
What Lucy works with
The areas below are the ones Lucy selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
Also listed
- Abandonment
- Addictions
- ADHD
- Attachment issues
- Avoidant personality
- Blended family issues
- Body image
- Cancer
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Commitment issues
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Depression
- Divorce and separation
- Drug and alcohol addiction
- Eating and food-related issues
- Eating disorders
- Emptiness
- Family conflicts
- Family problems
- Fatherhood issues
- Fertility issues
- Forgiveness
- Gender dysphoria
- Grief
- Guilt and shame
- Hoarding
- Impulsivity
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Parenting issues
- Phobias
- Polyamory / non-monogamous relationships
- Prejudice and discrimination
- Relationship issues
- Seasonal Affective Disorder (SAD)
- Self-love
- Sexuality
- Sleeping disorders
- Social anxiety and phobia
- Trichotillomania
- Women's issues
- Workplace issues
- Young adult issues
Training and background
| Register | BACP |
|---|---|
| Years in practice | 3 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How Client-Centred Care Works Online
Client-Centred Therapy focuses on listening, acceptance and helping the person find their own solutions. The counsellor offers empathy and reflects back what is heard so people feel understood and can explore feelings at their own pace. This approach is useful for stress, anxiety, identity questions and bereavement.Lucy also draws on ideas from humanistic and pluralistic practice when needed, adapting the conversation to match what the person finds most helpful. This collaborative process means the therapist and client decide together which ways of working suit the person’s goals and preferences.
Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls allow a more conversational session, phone sessions work well when bandwidth is limited, live chat can fit short check-ins, and messaging supports ongoing reflection between live meetings. These options make it easier to fit counselling around work, caring duties or mobility needs and help people connect from across the United Kingdom.
Start online instead of waiting
Our partner service asks a few questions about what you are looking for and matches you with a therapist for sessions from home.
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Common questions
What kinds of concerns can be brought to counselling?
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What is Lucy’s professional background?
Where is the therapist based and what credential is held?
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How are fees and payments handled?
What steps are needed to begin counselling?
A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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