About Susan
Susan Jenner helps people who are feeling overwhelmed by stress, anxiety, grief or life changes. She writes plainly and listens closely. Susan aims to make talking about hard things feel manageable and straightforward for people searching for help.
Susan has 16 years of experience working across different settings in the United Kingdom, including charity counselling, university services and independent practice. She holds BACP accreditation, which is recorded as BACP in her credentials.
How Susan works
Her day-to-day work covers a wide range of concerns from trauma and abuse to sleep problems, depression and addiction-related issues. Her style is collaborative and down to earth. Sessions focus on what a person wants to change and the strengths they already have.
Practical tools from cognitive behavioural therapy are used alongside mindfulness and Acceptance and Commitment Therapy to help people manage difficult thoughts and build new habits. Susan also draws on attachment-informed ideas to understand how past relationships affect present patterns. That helps when intimacy, trust or relationship patterns are causing pain.
She adapts the way she works to match each person’s needs rather than using a single fixed method. People who choose Susan can expect calm, clear guidance and an emphasis on small, doable steps. She encourages steady progress and helps people decide which changes matter most to them.
The overall aim is more control over everyday life and greater confidence in facing challenges.
Susan lists 8 ways of working on the entry:
What Susan works with
The areas below are the ones Susan selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
Also listed
- Abandonment
- Addictions
- ADHD
- Adoption and foster care
- Aging and geriatric issues
- Anger management
- Autism and Asperger Syndrome
- Bipolar disorder
- Blended family issues
- Body image
- Cancer
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Compassion fatigue
- Coping with life changes
- Coping with natural or human-caused disaster
- Dependent personality
- Depression
- Disruptive Mood Dysregulation Disorder (DMDD)
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Eating disorders
- Emptiness
- Family conflicts
- Family of origin issues
- Fertility issues
- Guilt and shame
- HIV / AIDS
- Hoarding
- Hospice and end-of-life counseling
- Immigration issues
- Impulsivity
- Intimacy-related issues
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Mood disorders
- Multicultural concerns
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Parenting issues
- Phobias
- Post-traumatic stress
- Postpartum depression
- Pregnancy and childbirth
- Prejudice and discrimination
- Relationship issues
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Sleeping disorders
- Social anxiety and phobia
- Veteran and Armed Forces Issues
- Visually impaired
- Women's issues
Training and background
| Register | BACP |
|---|---|
| Years in practice | 16 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Therapeutic approaches and online options
Acceptance and Commitment Therapy, or ACT, helps people notice unhelpful thoughts and choose actions that match their values. It is useful for anxiety, depression and adjusting to life changes. Cognitive Behavioural Therapy, CBT, focuses on the link between thoughts, feelings and behaviours and teaches practical skills to change patterns that keep problems going. Attachment-Based ideas look at how early relationships shape current ways of relating and can help when trust or intimacy are issues.Finding the right approach is part of the work. The therapist will discuss goals and preferences and together decide which methods to use. That means sessions can combine different techniques and change over time as needs shift, so the plan fits the person rather than the other way round.
Online therapy offers flexibility and practical benefits. Video calls let people see non-verbal cues and work in real time. Phone sessions can be a good option when bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging suit people who prefer typing or want to reflect between replies. These formats help therapy fit around work, family and other commitments while keeping the focus on progress and usable skills.
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Common questions
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How do I begin working with Susan?
A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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