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Portrait of Susan John

Directory entry · Ref 172189

Susan John, BACP, NCPS

Compassionate counsellor focusing on emotion and change

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01

About Susan

Susan John offers a person-focused counselling style that centres on the client's experience. She uses a blend of approaches to help people notice their thoughts, bodily sensations and emotions, and to find ways of letting go of what no longer serves them. Susan presents in a warm and non-judgemental manner to make it easier to begin difficult conversations.

Her practice covers a broad range of concerns including stress, anxiety, anger and low self-esteem.

02

How Susan works

She also supports people facing grief, trauma and issues around intimacy and relationships. Additional areas include eating and sleeping problems, career stress and compassion fatigue, plus challenges linked to identity and LGBT matters. Susan applies Client-Centred Therapy together with Emotionally-Focused Therapy and mindfulness.

She uses hypnotherapy where appropriate and adapts the mix to suit what a person needs in the moment. This flexible approach means sessions can be about immediate coping strategies or longer exploration of feelings and patterns. With four years of experience she draws on practical techniques and straightforward conversation.

Sessions may involve noticing physical reactions, practising calming exercises and trying new ways of relating to difficult thoughts. The tone is honest and compassionate, aimed at helping people build insight and better coping skills. Sessions are offered in English and are available to people located internationally.

Susan is listed with BACP and NCPS, which are shown as her professional credentials.

Susan lists 4 ways of working on the entry:

03

What Susan works with

The areas below are the ones Susan selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Registers BACP, NCPS
Years in practice 4
Languages English
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

Combining emotion-focused work with online delivery

Client-Centred Therapy focuses on the person's own experience and aims to create space for honest reflection and self-direction. It helps when someone needs to be heard and to make sense of feelings without judgement.

Emotionally-Focused Therapy pays attention to how people experience and express emotion in relationships and in themselves. It can be useful for those dealing with attachment issues, intimacy-related concerns, grief or strong emotional reactions that feel overwhelming.

Susan will work collaboratively to find the right mix of approaches based on goals, preferences and what feels most helpful. That means trying different techniques in early sessions and agreeing together which to continue, whether the focus is short-term coping or deeper emotional work.

Online therapy options include video calls, phone sessions, live chat and text-based messaging which offer practical flexibility. Video allows face-to-face conversation, phone can be quieter and use less bandwidth, live chat suits brief check-ins and messaging supports ongoing reflection between sessions. These formats make it easier to fit therapy around work, family and travel commitments while keeping the therapeutic focus intact.

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06

Common questions

What kinds of issues does she help with?
Susan works with stress, anxiety, anger and low self-esteem as well as depression and coping with life changes. She also works with trauma, grief, intimacy-related issues and concerns related to identity and LGBT matters.
What is her therapeutic style like?
Her style is person-focused and practical, combining Client-Centred Therapy, Emotionally-Focused Therapy and mindfulness. Sessions include discussion, awareness of physical reactions and tools to manage feelings.
How much experience does she have?
She has four years of experience working with a range of emotional and behavioural concerns. That experience informs a flexible, short-term or exploratory approach depending on needs.
What credentials and location are listed?
Susan's listed credentials are BACP and NCPS. She is based in the United Kingdom and these are the credentials shown on her profile.
Which languages are supported?
Sessions are offered in English and international clients are accepted.
What session formats does she use?
Sessions can take place by video calls, phone sessions, live chat or text-based messaging. Different formats suit different needs such as shorter check-ins by message or deeper conversation by video.
How is cost handled?
Costs vary with location and therapist availability and sessions are provided via a subscription model. The subscription can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule sessions according to therapist availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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