About Vickie
Vickie Wai Hay Chan brings 18 years of counselling experience to her practice in the United Kingdom. She relocated from Hong Kong in 2022 and speaks English, Cantonese and Mandarin. Vickie is registered with the BACP, and she works as a full-time counsellor and sex therapist supporting a wide range of concerns.
Vickie previously worked in hospitals and social service organisations, and for much of the last decade she supported people through employee assistance programmes.
How Vickie works
That work gave her frequent contact with stress, work-related difficulties, relationship concerns, sexual issues and a variety of mood and mental health problems. Her style is warm and human-centred. She draws on humanistic and family-based ideas to help people see the patterns in their relationships.
Sessions focus on personal strengths and practical steps a person can try between meetings. Many people come to Vickie with anxiety, depression, grief, trauma, or struggles around intimacy and sexuality. She also supports those dealing with parenting strain, career stress, body image and cultural or multicultural concerns.
Conversations are plain and direct, with attention to what the person needs now. Vickie uses a mix of client-centred work, cognitive behavioural techniques and emotionally-focused methods in her practice. She tailors the approach to each person and helps them build coping skills and clearer communication.
Her aim is to leave people feeling more able to manage their lives and relationships.
Vickie lists 3 ways of working on the entry:
What Vickie works with
The areas below are the ones Vickie selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Anger management
- Attachment issues
- Bipolar disorder
- Body image
- Career difficulties
- Coaching
- Communication problems
- Compassion fatigue
- Coping with life changes
- Depression
- Divorce and separation
- Family of origin issues
- Family problems
- Grief
- Intimacy-related issues
- LGBT
- Life purpose
- Mood disorders
- Multicultural concerns
- Parenting issues
- Postpartum depression
- Pregnancy and childbirth
- Self esteem
- Self-love
- Sexual dysfunction
- Sexuality
- Sleeping disorders
- Trauma and abuse
- Women's issues
- Workplace issues
Training and background
| Register | BACP |
|---|---|
| Years in practice | 18 |
| Languages | English, Mandarin, Cantonese |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How Vickie’s approaches work online
Vickie draws on client-centred therapy to place the person and their experience at the heart of sessions. That means conversations begin with what matters to the client, and the counsellor follows the person’s pace while reflecting feelings and priorities. Cognitive behavioural therapy, or CBT, is used to spot unhelpful thoughts and test practical strategies for changing them; it helps with anxiety, mood difficulties and coping during change. Emotionally-Focused Therapy, or EFT, focuses on feelings in close relationships and helps people understand and shift patterns that make connection harder.Choosing the right approach is part of the work. Vickie will discuss options with the person and make a plan together based on needs, goals and personal preference. That collaborative process means the method can change as progress is made or new issues appear.
Online sessions are offered by video calls, phone, live chat and text-based messaging to make counselling easier to fit into life. Video calls are useful for face-to-face conversation and visual cues, phone sessions are straightforward when bandwidth is limited, and live chat or text can be used for shorter check-ins or when typing feels easier. These formats give flexibility for people balancing work, family or travel while still getting regular support from a registered professional.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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