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Portrait of Vivienne Robertson

Directory entry · Ref 170749

Vivienne Robertson, BACP

Experienced counsellor focused on practical support

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01

About Vivienne

Vivienne Robertson is a counsellor with three decades of experience. She is a BACP member, which means she is registered with the British Association for Counselling and Psychotherapy. Vivienne helps people handle stress, anxiety and depression in straightforward, practical sessions.

She draws on client-centred work to build a trusting space where people can speak openly. Cognitive behavioural techniques are used to spot thinking patterns and try out new ways of coping.

02

How Vivienne works

She also uses mindfulness ideas from her Master of Science in Mindfulness Studies to help people slow down and reduce overwhelm. Vivienne has worked in the NHS and at Relate. She has also run a independent practice and supported frontline staff and services.

That mix of agency and personal work means she is used to both short-term coaching and longer therapeutic work. Common issues she addresses include relationships and intimacy-related problems, family difficulties and communication problems. She also supports people with grief, anger, sleep problems, feelings of emptiness, and questions about life purpose.

First responder issues and men’s concerns are part of her additional focus areas. Sessions can take different forms to fit busy lives. People may use video calls, phone sessions, live chat or text-based messaging.

Vivienne works with each person to find a pace and approach that suit their goals and daily routine.

Vivienne lists 9 ways of working on the entry:

03

What Vivienne works with

The areas below are the ones Vivienne selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register BACP
Years in practice 30
Languages English
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

Therapeutic approaches suited to online work

Vivienne combines client-centred work with cognitive behavioural approaches to make online therapy practical and focused. Client-centred therapy means the counsellor listens closely and follows the person's agenda, which helps build trust even when meeting remotely. Cognitive behavioural therapy (CBT) looks at how thoughts, feelings and behaviours link together and gives clear exercises to try between sessions, so online tools can support that homework well.

She also brings in mindfulness techniques from her Master of Science in Mindfulness Studies to help reduce stress and improve attention. Mindfulness practices translate easily to short video or phone sessions and can be used as brief exercises between meetings. Finding the right mix of methods is part of the work together; the therapist will discuss needs, goals and preferences and decide which approaches to use collaboratively.

Online therapy offers practical benefits for people with busy lives. Video calls allow face-to-face conversation from wherever a person is comfortable, while phone sessions can work when bandwidth is limited or a quieter connection is needed. Live chat and text-based messaging suit shorter check-ins, written reflection and flexible contact during the week. These options make it easier to fit therapy around work and family routines and to continue steady progress without long commutes.

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06

Common questions

What kinds of problems does she help with?
Vivienne supports people with stress, anxiety, depression and relationship or intimacy-related issues, as well as grief, sleep problems and anger.
What is her general approach in sessions?
She uses a client-centred stance to create a listening space, alongside cognitive behavioural techniques and mindfulness practices to develop practical coping skills.
What background and experience does she have?
She has around 30 years of clinical experience, including roles in the NHS, work with Relate, and independent practice supporting individuals and couples.
What credentials and location are listed?
She is a member of the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Which languages and international options are offered?
Sessions are offered in English and international clients are not currently accepted.
In what formats are sessions available?
Therapy is offered via video calls, phone sessions, live chat or text-based messaging to fit different needs and schedules.
How does payment work and what does it cost?
Costs vary with location and therapist availability; sessions are billed through a subscription model that can be cancelled at any time.
How do I start working with her?
Begin by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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