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Portrait of Carol Shields

Directory entry · Ref 158443

Carol Shields, BACP

Practical support for stress and life changes

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01

About Carol

Carol Shields helps people facing stress, anxiety, low mood and relationship strain. She supports those coping with life changes, parenting pressures, addictions, grief and challenges with self-esteem. Carol also works with people dealing with trauma, anger, ADHD and long-term health concerns.

She is based in the United Kingdom and works in English. Carol holds BACP, the British Association for Counselling and Psychotherapy registration, and brings ten years of practice experience.

02

How Carol works

Her way of working is straightforward and practical. Sessions aim to identify what matters most to each person and build small, useful steps toward those goals. She mixes direct problem-solving with time to reflect and make sense of difficult feelings.

Clients can expect a calm, respectful space to speak openly. Carol draws on several approaches to suit different needs. She uses Acceptance and Commitment Therapy to help people live by their values despite painful thoughts.

Cognitive Behavioral Therapy helps spot unhelpful thinking and test new behaviours. Client-centred methods make sure the pace and focus follow the person in front of her. In sessions she pays attention to everyday life - work stress, family roles, and routine habits that keep problems going.

Practical ideas are set alongside listening and validation. Over time, the aim is clearer choices and steadier coping between meetings. People start by completing a short matching questionnaire and then schedule sessions.

Therapy uses a subscription model that can be cancelled at any time. Carol supports international clients as well as people in the UK who prefer online work.

Carol lists 4 ways of working on the entry:

03

What Carol works with

The areas below are the ones Carol selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register BACP
Years in practice 10
Languages English
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

Approaches that suit online therapy

Acceptance and Commitment Therapy helps people notice difficult thoughts and feelings without getting stuck, then choose actions that match their values. It can be useful for anxiety, low mood and life transitions. Cognitive Behavioral Therapy looks at links between thoughts, feelings and behaviours and helps test small changes that often reduce distress. It is practical for stress, depression and unhelpful routines. Client-Centred Therapy focuses on an empathic, non-judgemental relationship where the person sets the pace and agenda, helping build confidence and self-understanding.

Finding the right approach is part of the work. The therapist will talk with each person about their goals, preferences and what feels most helpful. Together they decide which methods to try and adjust them over time if needed, so therapy stays relevant to real life.

Online sessions can be delivered by video call, phone, live chat or text-based messaging. Video calls let people work face to face without travelling. Phone sessions use less bandwidth and can fit into a work break. Live chat or text is useful for short check-ins or when written reflection feels easier. These options make therapy more flexible and help people fit it into busy lives.

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06

Common questions

What kinds of problems does Carol help with?
She supports people with stress, anxiety, depression and mood conditions, plus relationship and family concerns and parenting strain. Additional focus areas include addiction, grief, trauma, ADHD and self-esteem issues.
How would you describe her therapeutic style?
Her style is practical and person-focused, combining listening with concrete steps. She balances emotional exploration with strategies to change unhelpful thoughts and behaviours.
What background and experience does she have?
She has ten years of professional experience working with a wide range of concerns and life stages. That experience shapes a calm, solution-oriented approach.
What credential and location information is provided?
Carol holds BACP, the British Association for Counselling and Psychotherapy registration, and is based in the United Kingdom.
Does she conduct sessions in other languages or accept overseas clients?
Sessions are offered in English. She accepts international clients in addition to those in the United Kingdom.
Which session formats are available?
Sessions are offered by video calls, phone, live chat or text-based messaging to suit different needs and schedules.
How does payment and cost work?
Cost varies with location and therapist availability and is managed through a subscription model that can be cancelled at any time.
What are the first steps to begin therapy?
Click the Start Therapy button, complete a short matching questionnaire, then schedule according to therapist availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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