About Caroline
Caroline Mordey is a counsellor who aims to help people when life feels overwhelming or confusing. She offers a calm, non-judgemental space where clients can talk through stress, anxiety, grief and other difficult feelings. Caroline explains things plainly and helps people find practical steps to cope day to day.
She works from a mix of approaches so sessions can be tailored to each person. That might mean focusing on thoughts and behaviours to reduce anxiety, paying attention to emotional patterns from the past, or using mindfulness to manage tension in the body.
How Caroline works
Caroline has five years of experience and holds BACP accreditation, which she uses to guide ethical practice. Her background includes work with people facing depression, anxiety, trauma and relationship concerns, as well as issues such as eating and sleeping difficulties, addiction and compassion fatigue. Caroline also supports those dealing with parenting strain, caring responsibilities, chronic illness and body image worries.
She describes her work as promoting balance between mind and body while helping clients set achievable goals. Sessions can involve setting practical tasks, noticing patterns that cause pain, and developing new ways of coping. Caroline adapts the pace to each person's needs and prefers straightforward language over jargon.
Her aim is to help people regain a sense of control and move towards the life they want. People can expect a collaborative approach where the counsellor listens closely and plans next steps together. The focus is on small, manageable changes that build over time.
Caroline emphasises empathy, clarity and hopeful forward movement.
Caroline lists 4 ways of working on the entry:
What Caroline works with
The areas below are the ones Caroline selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Abandonment
- Addictions
- ADHD
- Adoption and foster care
- Aging and geriatric issues
- Anger management
- Antisocial personality
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- BDSM, kink, and alternative sex culture
- Bipolar disorder
- Blended family issues
- Body image
- Cancer
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Coping with natural or human-caused disaster
- Dependent personality
- Depression
- Disruptive Mood Dysregulation Disorder (DMDD)
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Eating and food-related issues
- Eating disorders
- Emptiness
- Family of origin issues
- Family problems
- Fatherhood issues
- Fertility issues
- Forgiveness
- Gender dysphoria
- Grief
- Guilt and shame
- Hearing impaired
- HIV / AIDS
- Hoarding
- Hospice and end-of-life counseling
- Immigration issues
- Impulsivity
- Infidelity
- Intellectual disability
- Intimacy-related issues
- Isolation / loneliness
- Jealousy
- LGBT
- Life purpose
- Men's issues
- Midlife crisis
- Money and financial issues
- Mood disorders
- Multicultural concerns
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Parenting issues
- Personality disorders
- Phobias
- Polyamory / non-monogamous relationships
- Post-traumatic stress
- Postpartum depression
- Pregnancy and childbirth
- Prejudice and discrimination
- Process addiction (porn, exercise, gambling)
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Sex addiction
- Sexual assault and abuse
- Sexual dysfunction
- Sexuality
- Sleeping disorders
- Social anxiety and phobia
- Trauma and abuse
- Trichotillomania
- Veteran and Armed Forces Issues
- Visually impaired
- Women's issues
- Workplace issues
- Young adult issues
Training and background
| Register | BACP |
|---|---|
| Years in practice | 5 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How Caroline's approaches work online
Client-Centred Therapy focuses on the person's experience and the relationship in the room. The counsellor listens attentively and reflects what is heard to help clients feel understood and explore their values and choices. This approach is useful for people needing a supportive space to talk through painful feelings.Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions. It uses practical exercises and short tasks to reduce anxiety, depression and sleep problems by changing unhelpful patterns. This approach can suit people who want a structured plan and clear steps to follow.
Finding the right approach is part of the work. The therapist will talk with each person about their goals and preferences, then suggest one or a blend of methods. Decisions are made together so the plan fits the person's life and pace.
Online therapy offers flexibility in how sessions happen. Video calls let people see facial expressions and share visual materials, phone sessions can be easier when bandwidth is limited, and text-based messaging or live chat can suit quick check-ins or shorter notes between sessions. These options make it simpler to fit therapy around work, caring duties or mobility needs while keeping the focus on progress and practical strategies.
Start online instead of waiting
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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