Caroline Scol, BACP, NCPS

Approaches you can use in online sessions

Client-centred therapy puts the person’s experience at the centre of the work and relies on careful listening and reflection to help people clarify what matters to them. It is useful for building self-understanding, tackling low self-esteem and making decisions that feel right.

Solution-focused therapy concentrates on practical steps and clear goals. Sessions often look for what is already working and build small, repeatable changes that add up. This approach can suit people facing stress, career choices or short-term challenges.

Trauma-focused therapy offers ways to address the impact of past hurt or abuse. It combines careful pacing with techniques that help reduce the hold of difficult memories, and it is used when trauma is affecting day-to-day life.

Finding the right approach is part of the work. The therapist will listen to the person’s situation and preferences and then suggest methods that match their goals. Decisions about pace and methods are made together so the plan fits the individual.

Online sessions are offered by video calls, phone, live chat or text-based messaging. Video is useful when visual connection matters, phone calls use less bandwidth and can be easier on the go, live chat suits shorter check-ins and messaging lets people reflect between contacts. These options make it easier to fit therapy around work, caregiving and travel while keeping the focus on progress.