About Charlotte
Charlotte O'Neill is a counsellor who aims to help people feeling overwhelmed by stress, anxiety, low self-esteem or life changes. She works in a calm, non-judgemental way and focuses on what each person brings to the room. Charlotte is a member of the British Association for Counselling and Psychotherapy, listed as BACP.
She uses a client-centred stance that keeps the person's priorities at the heart of sessions. This means listening carefully, reflecting what matters to the client, and helping them make choices that feel right.
How Charlotte works
She also draws on existential ideas about meaning and responsibility to help people facing big life questions. Solution-focused techniques are included when someone wants practical steps and quicker change. These conversations look for strengths, past successes and small next steps that can make life easier day to day.
Charlotte adapts this mix depending on whether someone needs space to explore feelings or clear tools to cope. Charlotte has three years' experience working with concerns such as depression, grief, trauma and relationship or intimacy-related issues. She also supports people dealing with chronic health challenges, caregiving strain, body image and attachment-related difficulties.
Her work is person-led rather than protocol-driven. Sessions are offered in English and are delivered online by video, phone, live chat or messaging. The emphasis is on creating an approachable space where people can talk things through at their own pace and work towards realistic, manageable goals.
Charlotte lists 3 ways of working on the entry:
What Charlotte works with
The areas below are the ones Charlotte selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Self esteem
- Career difficulties
Also listed
- Abandonment
- Aging and geriatric issues
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- Blended family issues
- Body image
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Coping with life changes
- Coping with natural or human-caused disaster
- Dependent personality
- Depression
- Disruptive Mood Dysregulation Disorder (DMDD)
- Dissociation
- Divorce and separation
- Domestic violence
- Emptiness
- Family conflicts
- Family problems
- Fatherhood issues
- First responder issues
- Forgiveness
- Grief
- Guilt and shame
- Impulsivity
- Infidelity
- Intimacy-related issues
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Money and financial issues
- Mood disorders
- Narcissism
- Panic disorder and panic attacks
- Personality disorders
- Prejudice and discrimination
- Relationship issues
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sexual assault and abuse
- Sexuality
- Social anxiety and phobia
- Trauma and abuse
- Traumatic brain injury
- Veteran and Armed Forces Issues
- Women's issues
- Workplace issues
Training and background
| Register | BACP |
|---|---|
| Years in practice | 3 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How Charlotte blends approaches for online sessions
Charlotte uses client-centred work to place the client's concerns and pace at the centre of each session. This approach focuses on listening, empathy and helping people make their own decisions about difficult issues, which can be especially useful when someone needs space to talk things through.She also brings existential therapy into conversations when people are wrestling with meaning, life transitions or questions about responsibility and choice. These discussions help name deeper values and clarify what matters now, which can reduce confusion and increase direction.
Finding the right approach is part of the work together. Charlotte will collaborate with each person to decide whether to emphasise listening and exploration, practical problem-solving, or a mixture of both. The plan can change as needs and goals evolve, and she checks in regularly to make sure the sessions remain helpful.
Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for face-to-face conversation, phone works well when bandwidth is low, chat and messaging suit shorter check-ins or people who prefer not to be on camera. These options make it easier to fit therapy around work, caregiving or mobility limits while keeping continuity of care.
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Common questions
What concerns does Charlotte help with?
What is her therapeutic style like?
How much clinical experience does she have?
What professional credentials and location apply?
Which languages are sessions offered in?
Can people outside the UK work with her?
How are online sessions delivered and what formats are available?
How does cost and starting therapy work?
A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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