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Portrait of Charlotte Yau

Directory entry · Ref 261323

Charlotte Yau, BACP

Calm, practical support for everyday challenges

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01

About Charlotte

Charlotte Yau supports people dealing with stress, anxiety, trauma, grief and low mood. She helps with relationship and intimacy-related issues, parenting strain, self-esteem, anger and career concerns. Charlotte also works with ADHD, compassion fatigue and coping with life changes.

She offers short, clear sessions where people can talk through what feels most urgent. Charlotte aims to create a calm space and listens without judgement. Conversations focus on practical steps and on noticing what matters most to each person.

02

How Charlotte works

Her way of working blends practical thinking with attention to values and feelings. She uses techniques drawn from Acceptance and Commitment Therapy, cognitive behavioural approaches and mindfulness. That means she helps people spot unhelpful thinking patterns, try small experiments and practise skills that build steadiness.

Charlotte also draws on client-centred and dialectical ideas to keep the work grounded in the person’s experience. This helps when emotions feel overwhelming or when decisions are hard. Sessions move at the client’s pace and priorities guide each meeting.

She is a member of the British Association for Counselling and Psychotherapy, abbreviated BACP, and has five years of clinical experience in the United Kingdom. Charlotte aims to help people rebuild balance, find clearer direction and cope with the real pressures of daily life.

Charlotte lists 7 ways of working on the entry:

03

What Charlotte works with

The areas below are the ones Charlotte selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register BACP
Years in practice 5
Languages English
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

How therapeutic approaches work online

Acceptance and Commitment Therapy, or ACT, helps people clarify what matters to them and take small steps towards those values. It can be useful for anxiety, stress and major life changes because it focuses on action as well as thoughts. Cognitive Behavioural Therapy, CBT, looks at links between thoughts, feelings and behaviours. It includes practical exercises and simple experiments to reduce unhelpful thinking and improve coping with depression, anxiety and low mood. Mindfulness Therapy encourages paying attention to the present moment and noticing how the body and mind react. Short mindfulness practices can help with overwhelm, stress and chronic worry. Finding the right approach is part of the work. The therapist will talk with each person about their needs, goals and preferences and will use that discussion to decide which methods to try. This is a collaborative process and adjustments are made if something does not fit. Online formats make it easier to fit therapy into a busy life. Video calls let people use face-to-face style conversation from wherever they are, phone sessions use less bandwidth and can be a simpler check-in, and live chat or text-based messaging suit brief updates or those who prefer typing. These options offer flexibility and help people access support in ways that work for their routine and comfort.

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06

Common questions

What concerns does Charlotte focus on?
She supports people with stress, anxiety, trauma and abuse, grief and depression as well as relationship issues, parenting strain and ADHD related difficulties.
What is her general therapeutic style?
Her approach is warm and practical. She listens closely, helps set small goals and works at a pace that fits each person.
What experience does she have?
Charlotte has five years of experience working with a range of concerns and has practised in the United Kingdom.
What credential does she hold and where is she based?
She is registered with the British Association for Counselling and Psychotherapy, listed as BACP, and is located in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
Can international clients work with her?
International clients are not currently accepted.
What session formats are available?
Sessions can take place by video call, phone, live chat or text-based messaging.
How are fees handled and how do I begin?
Cost varies with location and therapist availability and sessions are provided via a subscription that can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire and schedule according to therapist availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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