About Claire
Claire Austen helps people who are feeling overwhelmed by stress, anxiety or low mood. She is Claire Austen, NCPS, and writes plainly with warmth and patience. She aims to make first conversations easier to manage for worried parents and individuals.
Claire uses a person-centred way of working. Sessions start with you explaining what matters most. She listens without judgement and helps you notice what gets in the way of change.
How Claire works
She also uses cognitive behavioural techniques to offer practical steps. These are short exercises and strategies you can try between meetings to manage thoughts and mood. Dialectical and psychodynamic ideas are brought in when they clarify patterns that keep repeating.
Claire trained to degree level and holds a diploma in CBT. She has five years of experience supporting people with relationship strain, grief, addictions and parenting stress. Her NCPS credential is shown as NCPS.
Sessions are available in English and Claire accepts international clients. She offers video calls, phone sessions, live chat and text messaging to fit different schedules. Claire works from the United Kingdom and explains how the subscription model works when people enquire.
She aims for calm, simple conversations that lead to practical change. If someone is unsure how to begin, Claire suggests a short matching questionnaire and a follow-up scheduling step to make the first appointment straightforward.
Claire lists 5 ways of working on the entry:
What Claire works with
The areas below are the ones Claire selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Grief
Also listed
- Abandonment
- Addictions
- Aging and geriatric issues
- Anger management
- Antisocial personality
- Attachment issues
- Avoidant personality
- Body image
- Caregiver issues and stress
- Codependency
- Communication problems
- Control issues
- Coping with life changes
- Depression
- Divorce and separation
- Eating and food-related issues
- Emptiness
- Family conflicts
- Family of origin issues
- Family problems
- Fatherhood issues
- Forgiveness
- Gender dysphoria
- Guilt and shame
- Hospice and end-of-life counseling
- Infidelity
- Isolation / loneliness
- Jealousy
- LGBT
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Parenting issues
- Postpartum depression
- Pregnancy and childbirth
- Self esteem
- Self-harm
- Self-love
- Trauma and abuse
- Women's issues
- Workplace issues
- Young adult issues
Training and background
| Register | NCPS |
|---|---|
| Years in practice | 5 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How Claire’s approaches translate to online therapy
Claire uses a person-centred outlook that prioritises the client’s own goals and experiences, helping people untangle what feels stuck and regain a clearer sense of direction. This approach suits worries such as low mood, self-esteem problems and relationship strain.She also draws on cognitive behavioural therapy, which offers practical steps to change unhelpful thought patterns and behaviours. CBT techniques can help with anxiety, depression and coping with life changes by giving short exercises to practise between sessions.
Finding the right approach is part of the work. Claire will talk through what feels most useful and adapt methods to a person’s needs, goals and preferences. That means sessions can be tailored collaboratively rather than sticking to one rigid model.
Online sessions let people fit therapy into busy lives. Video calls work well for face-to-face conversation when visual cues matter. Phone sessions use less bandwidth and can be easier during a short break. Live chat and text messaging suit quick check-ins, writing out thoughts, or ongoing support between meetings. These options aim to make therapy more flexible and reachable while keeping the focus on progress and practical tools.
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Common questions
What concerns does Claire help with?
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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