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Portrait of Heather Friend

Directory entry · Ref 118075

Heather Friend, LCSW, CSW

Calm, practical therapy for everyday struggles

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01

About Heather

Heather Friend is a licensed clinical social worker who helps people manage stress, anxiety, grief, relationship struggles, and parenting challenges. She also supports those coping with trauma, addiction, mood concerns like depression and bipolar, and issues around self-esteem and intimacy. Heather offers a calm, accepting presence and works with each person at their own pace.

Her style is warm and collaborative. She listens closely and helps people notice strengths they already have.

02

How Heather works

Sessions are paced to match what the client needs, with gentle guidance toward clearer choices and daily coping skills. Heather uses practical, evidence-informed approaches to help people change unhelpful patterns. She draws on acceptance and commitment techniques to clarify values and build psychological flexibility.

Cognitive behavior strategies are used to identify thinking patterns that get in the way and to develop new actions. Attachment-based ideas inform how she addresses relationship and intimacy concerns, helping people understand connection and safety needs. Dialectical behavior tools are used when stronger emotion regulation and distress-tolerance skills are needed.

The overall focus is on usable skills, not jargon. She has eight years of clinical experience and holds LCSW and CSW credentials. Heather offers evening and weekend hours and responds to messages between sessions.

Sessions are 45 minutes and scheduled to fit the client’s life. International clients may be seen and sessions are conducted in English. To begin, a person selects the Start Therapy button, completes a short matching questionnaire, and schedules according to the therapist’s availability.

Heather aims to make therapy approachable and practical for everyday life.

Heather lists 16 ways of working on the entry:

03

What Heather works with

The areas below are the ones Heather selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Registers LCSW, CSW
Years in practice 8
Languages English
Session format Online: video, phone, live chat or messaging
Country Colorado

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

Approaches that guide online therapy

Heather uses Acceptance and Commitment Therapy to help people clarify what matters to them and take steps toward those values even when feelings are difficult. ACT focuses on noticing thoughts and emotions without letting them stop action, which is useful for anxiety, stress, and life transitions.

She also applies Cognitive Behavioral Therapy to identify unhelpful thinking and behavior patterns and to practice new skills that change daily functioning. CBT is often helpful for mood concerns, sleep problems, and managing anger or low self-esteem.

Finding the right approach is part of the work together. Heather treats therapy as a collaborative process and will talk with clients about goals, preferences, and what feels most useful. She adjusts methods over time so the plan fits the client’s needs.

Online sessions are available as video calls, phone sessions, live chat, or text-based messaging to match different routines. Video lets people read facial cues and have a fuller conversation, while phone sessions can fit a break at work or use less bandwidth. Messaging and live chat make it easier to check in between meetings or to have shorter touchpoints. These options give flexibility for scheduling, consistent follow-up, and ongoing skill practice with a licensed professional.

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06

Common questions

What concerns does Heather help with?
She supports people with stress, anxiety, relationship and intimacy issues, trauma and abuse, grief, parenting questions, addictions, mood disorders, self-esteem, and related concerns.
How would you describe her therapy style?
Her approach is warm, accepting, and collaborative. She listens carefully and works at the client’s pace to build practical skills and emotional clarity.
What kind of clinical experience does she bring?
She has eight years of clinical practice supporting a range of concerns from coping with life changes to chronic stress and trauma.
Where is she licensed and located?
She is licensed as an LCSW in Illinois and Colorado and practices from Colorado.
Which languages are available for sessions?
Sessions are offered in English and international clients are accepted.
What session formats does she offer?
Sessions can be scheduled as video calls, phone sessions, live chat, or text-based messaging to suit different needs and schedules.
How does billing and cost work?
Cost varies with location and therapist availability and sessions use a subscription model that can be canceled at any time.
What steps are needed to start working together?
Begin by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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