About Helen
Helen Heap helps people facing stress, anxiety and relationship difficulties. She supports individuals recovering from trauma and abuse and those working through grief and low self-esteem. Helen brings ten years of experience as a BACP counsellor in the United Kingdom.
Her sessions focus on practical conversation and steady emotional support. She aims to make therapy feel calm and collaborative. Helen listens first, then helps people find clearer ways to cope and move forward.
How Helen works
Helen adapts the pace and plan to each person’s needs. She works with things like abandonment worries, attachment issues, communication problems and commitment concerns. She also supports people dealing with chronic illness, cancer, caregiver stress and body image concerns.
Her work includes helping people manage control issues, codependency and personality-related struggles, including avoidant and antisocial patterns. She also addresses blended family tensions and the stresses of ageing. The emphasis is on practical steps people can try between sessions.
People can expect straightforward language and a respectful, non-judgemental tone. Helen aims to build confidence and clearer thinking, rather than using jargon. Her approach is flexible so conversations reflect what matters most to the individual.
What Helen works with
The areas below are the ones Helen selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Trauma and abuse
Also listed
- Abandonment
- Aging and geriatric issues
- Antisocial personality
- Attachment issues
- Avoidant personality
- Blended family issues
- Body image
- Cancer
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Coping with natural or human-caused disaster
- Dependent personality
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Eating and food-related issues
- Emptiness
- Family problems
- Fertility issues
- Forgiveness
- Grief
- Guilt and shame
- Hospice and end-of-life counseling
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Narcissism
- Panic disorder and panic attacks
- Phobias
- Process addiction (porn, exercise, gambling)
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Social anxiety and phobia
- Women's issues
- Workplace issues
Training and background
| Register | BACP |
|---|---|
| Years in practice | 10 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How Helen’s approaches work online
Helen uses evidence-based therapeutic techniques that focus on practical change and emotional understanding. One common method is structured conversation that helps people spot unhelpful thought patterns and replace them with clearer thinking and actions; this can ease anxiety and improve mood. Another approach involves processing difficult experiences gradually, allowing someone to name what happened and reduce its immediate emotional intensity so daily life feels more manageable.Choosing the right approach is collaborative. Helen will talk with each person about their goals and what feels most useful. Together they decide which methods to try and adjust the plan as things progress, so therapy stays relevant to the person's needs and pace.
Online sessions are offered by video call, phone, live chat and text-based messaging, making it easier to fit therapy around work, family and health demands. Video helps keep visual connection for deeper conversation, phone can be used when bandwidth is limited, live chat allows quicker check-ins and text messaging supports ongoing reflection between sessions. These options make therapy more flexible and easier to maintain over time.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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