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Portrait of Hoi Ting (Heidi) Yeung

Directory entry · Ref 181373

Hoi Ting (Heidi) Yeung, BACP

Calm, practical support for everyday struggles

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01

About Hoi

Hoi Ting (Heidi) Yeung uses a blend of practical talking therapies to help people manage stress, anxiety and life changes. She is a BACP counsellor based in the United Kingdom and speaks English, Mandarin and Cantonese. Heidi keeps sessions straightforward and focused on what you want to change.

Heidi draws on approaches such as Acceptance and Commitment Therapy, Cognitive Behavioral Therapy and Client-Centred Therapy to shape each session. She helps people notice patterns, try small experiments and build routines that make daily life more manageable.

02

How Hoi works

Conversations are tailored to the person rather than following a fixed script. Common issues she supports include grief, low self-esteem, sleeping or eating difficulties, work stress and compassion fatigue. She also helps people facing relationship strain, parenting stress and changes like separation or career shifts.

Trauma, attachment and family of origin concerns are within her focus areas too. With six years of experience, Heidi aims to make therapy practical and respectful. She listens first, then helps set simple goals and steps to try between sessions.

Progress is reviewed regularly so the work stays relevant to real life. Sessions can include talking, exercises and reflective tasks to build new coping habits. Heidi encourages people to notice what helps and to keep adapting strategies that suit their situation.

She frames therapy as a collaborative process where the client’s priorities guide the work.

Hoi lists 6 ways of working on the entry:

03

What Hoi works with

The areas below are the ones Hoi selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register BACP
Years in practice 6
Languages English, Mandarin, Cantonese
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

Approaches that guide online sessions

Acceptance and Commitment Therapy helps people notice difficult thoughts and feelings without getting stuck in them. It focuses on values and small actions so someone can live more in line with what matters. Cognitive Behavioral Therapy looks at the links between thoughts, feelings and behaviours and uses practical exercises to change unhelpful patterns. Client-Centred Therapy places the person’s experience at the centre and relies on empathic listening to help people find their own answers.

Choosing the right approach is part of the therapeutic journey. Heidi will work together with each person to decide which methods best match their goals, needs and preferences. Plans are regularly reviewed and adjusted so the work remains useful and relevant.

Online therapy offers flexibility through video calls, phone sessions, live chat and text-based messaging. Video calls allow face-to-face conversation when that feels helpful, phone sessions can fit into a lunch break or when bandwidth is limited, and messaging or live chat suit shorter check-ins or ongoing written reflection. These options make it easier to fit therapy into a busy life while keeping the focus on practical steps and steady progress.

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06

Common questions

What kinds of problems does Heidi help with?
She works with stress, anxiety, depression and coping with life changes. Additional focus areas include grief, self-esteem, trauma and eating or sleeping difficulties.
What is her style of therapy like?
She uses practical, person-focused approaches such as Acceptance and Commitment Therapy, Cognitive Behavioral Therapy and Client-Centred Therapy. Sessions are collaborative and aim to set clear, manageable steps.
How much experience does she have?
Heidi has six years of professional experience working with a range of emotional and life concerns.
Where is the counsellor based and what credential does she hold?
She is based in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, shown as BACP.
Which languages are supported for sessions?
Sessions are offered in English, Mandarin and Cantonese to accommodate different language preferences.
Which session formats are available?
Heidi offers video calls, phone sessions, live chat and text-based messaging depending on the chosen format.
How is cost handled for sessions?
Cost varies with location and therapist availability and is charged via a subscription that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button and completing a short matching questionnaire. You can then schedule sessions according to the therapist’s availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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