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Portrait of Jennifer "Jeni" O’Donnell

Directory entry · Ref 260042

Jennifer "Jeni" O’Donnell, NCPS

Warm, practical counselling and coaching support

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01

About Jennifer

Jennifer "Jeni" O’Donnell is a psychotherapeutic counsellor and coach who aims to offer a warm, supportive space for people to talk about what matters most. She uses a friendly, down-to-earth style and focuses on making sessions practical and understandable. Jeni holds the NCPS credential, which is shown as NCPS, and brings three years of experience to her work.

Jeni helps people with stress and anxiety, grief and bereavement, self-esteem and motivation, and a wide range of relationship and family concerns.

02

How Jennifer works

She also supports those coping with life changes, compassion fatigue, addictions, ADHD and intimacy-related issues. Other areas she addresses include anger, sleeping problems, eating-related concerns, and feelings of emptiness. Her way of working is client-centred and pluralistic.

That means she listens first, then shapes sessions around each person’s needs. She draws on different therapeutic ideas to create a plan that feels useful for the individual. In sessions Jeni aims to talk through immediate problems and build practical steps forward.

She offers space for exploring past patterns when that helps clarify present difficulties. The pace is set by the person attending and by what feels manageable at the time. Jeni practises from the United Kingdom and conducts work in English.

People can expect a straightforward, compassionate approach that combines coaching and counselling skills to support healing and growth.

Jennifer lists 6 ways of working on the entry:

03

What Jennifer works with

The areas below are the ones Jennifer selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register NCPS
Years in practice 3
Languages English
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

Approaches that guide online sessions

Attachment-Based Therapy focuses on how early relationships shape current feelings and reactions. It helps people understand patterns in their close relationships and feels useful for those who struggle with trust or fear of abandonment.

Client-Centred Therapy places the person and their experience at the heart of sessions. The counsellor offers empathic listening and reflects what matters to the client, helping them find their own solutions to issues such as low self-esteem or life transitions.

Cognitive Behavioral Therapy, or CBT, looks at the links between thoughts, feelings and behaviours. It uses practical exercises and small experiments to reduce anxiety, improve sleep, manage anger and change unhelpful patterns.

Finding the right approach is part of the work. Jeni will talk with each person about their goals and preferences, and together they will decide which methods to try. This collaborative process may combine elements from different approaches as needs evolve.

Online sessions are offered by registered or accredited professionals and can take place by video call, phone, live chat or text-based messaging. Video calls are close to face-to-face contact, phone sessions can fit into a short break or require less bandwidth, and messaging options allow check-ins or reflection between live sessions. These formats give flexibility for people juggling work, caregiving or geographical distance, while still focusing on meaningful progress.

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06

Common questions

What kinds of concerns does Jeni help with?
She supports people with stress, anxiety, grief, parenting and family concerns, self-esteem issues, addictions, relationships, trauma and abuse, sleeping and anger problems, depression, and coping with life changes, among other topics.
How would you describe her therapeutic style?
Her style is client-centred and pluralistic, meaning she listens first and then adapts techniques to fit each person's needs. Sessions aim to be practical and easy to follow.
What is her professional background?
She has three years of clinical experience working as a psychotherapeutic counsellor and coach. Her work combines counselling and coaching approaches to support change.
Where is she based and what credential does she hold?
She practises in the United Kingdom and lists NCPS as her credential.
Can I work with her if I live outside the UK?
Sessions are offered to international clients and are conducted in English.
What session formats are available?
She offers video calls, phone sessions, live chat, and text-based messaging to suit different needs and schedules.
How are sessions paid for and what do they cost?
Costs vary with location and therapist availability; sessions are provided through a subscription model that can be cancelled at any time.
How do I begin working with her?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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