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Portrait of Joanne Lilley

Directory entry · Ref 170077

Joanne Lilley, BACP

Person-centred counsellor focused on practical support

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01

About Joanne

Joanne Lilley works from a person-centred approach that places the client's experience at the heart of sessions. She draws on 16 years of practice to offer calm, non-judgemental support for people facing stress, anxiety, addiction, relationship strain and other challenges. Joanne speaks English and works with a focus on helping people find their own solutions and regain confidence.

Her style is warm and straightforward. She listens first, then helps clients set practical goals.

02

How Joanne works

Sessions aim to build self-esteem, reduce anxiety and improve coping with life changes and grief. Joanne also offers support around parenting concerns and the pressures of caregiving. She has experience with a wide range of issues including trauma and abuse, bipolar and depression, sleep and anger problems, ADHD, and intimacy-related difficulties.

Additional areas she attends to include body image, adoption and foster care matters, chronic illness and co-morbidity. Her approach adapts to each person rather than following a strict protocol. Joanne holds BACP, which indicates membership of the British Association for Counselling and Psychotherapy.

She clarifies that diagnostic assessments are not provided, and directs people to their general practitioner for formal diagnosis when needed. Practical arrangements are straightforward. Sessions can take place by video, phone, live chat or text messaging, and Joanne accepts international clients.

To begin, prospective clients complete a short matching questionnaire and then schedule a time that suits them.

Joanne lists one way of working on the entry:

03

What Joanne works with

The areas below are the ones Joanne selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register BACP
Years in practice 16
Languages English
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

Person-centred care and online therapy options

Joanne practises person-centred therapy, which means she focuses on listening closely and helping people explore their own thoughts and feelings. This approach helps with anxiety, relationship strain, low self-esteem and coping with life changes by creating space for people to decide what matters to them.

She emphasises simple, collaborative work. Together the client and therapist set goals and try practical steps that suit the person's life. This collaborative planning helps shape the way sessions run and can change over time as needs evolve.

Online therapy offers a range of practical options. Video calls are useful for face-to-face conversation and visual cues. Phone sessions suit people who prefer not to be on camera or who have limited bandwidth. Live chat and text-based messaging are helpful for shorter check-ins, ongoing reflection between sessions or when written communication feels easier.

These formats make it easier to fit therapy around work, family and travel. Joanne accepts international clients and will work with each person to choose the session type and pace that best match their goals and circumstances.

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06

Common questions

What concerns does Joanne help with?
She supports people with stress, anxiety, depression, bipolar, addictions, trauma, relationship issues, grief and many related concerns.
How would you describe her therapeutic style?
She uses a person-centred approach that prioritises listening and helping people find their own solutions.
What is her professional background?
Joanne has 16 years of experience as a counsellor and works from a person-centred model.
Where is Joanne based and what credentials does she hold?
She practises in the United Kingdom and holds BACP, the British Association for Counselling and Psychotherapy membership.
Can sessions be conducted in languages other than English?
Sessions are offered in English.
What formats are available for sessions?
Joanne offers video calls, phone sessions, live chat and text-based messaging.
How are sessions paid for?
Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.
What are the steps to begin working with her?
Click the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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