About Lucy
Lucy Ball is a counsellor based in the United Kingdom with three years of professional experience and a BACP accreditation. She focuses on practical support for people facing stress, anxiety, relationship difficulties, low self-esteem, depression and motivation problems. Lucy aims to make early steps feel less daunting by offering calm, respectful conversations that start where the client is.
Her work often centres on everyday struggles such as sleep and eating difficulties, parenting strain, career concerns and coping with life changes.
How Lucy works
She also helps people dealing with trauma and abuse, grief, addiction and compassion fatigue. Issues around intimacy, body image, ADHD and identity for LGBT people are included in her practice. Lucy adapts the way she talks and plans sessions to each person’s needs.
She says the first sessions are about understanding what matters to the client and agreeing on small, realistic goals. Sessions can look different depending on whether someone wants short-term coaching-style work or longer therapeutic support. She offers a non-judgemental space and listens for patterns that keep problems repeating.
Together with the client she explores practical steps to ease symptoms and build coping skills. Progress is tracked as part of planning so adjustments can be made as needed. Sessions are available by video call, phone, live chat or text-based messaging.
Lucy works in English and does not take international clients. To begin, people use the Start Therapy button, complete a short matching questionnaire and schedule sessions according to the therapist’s availability.
What Lucy works with
The areas below are the ones Lucy selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Trauma and abuse
Also listed
- Abandonment
- Addictions
- ADHD
- Aging and geriatric issues
- Anger management
- Antisocial personality
- Attachment issues
- Avoidant personality
- Bipolar disorder
- Blended family issues
- Body image
- Cancer
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Coaching
- Codependency
- Commitment issues
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Dependent personality
- Depression
- Dissociation
- Domestic violence
- Eating disorders
- Emptiness
- Family conflicts
- Family of origin issues
- Family problems
- Fatherhood issues
- First responder issues
- Forgiveness
- Gender dysphoria
- Grief
- Guilt and shame
- Hearing impaired
- Intimacy-related issues
- Isolation / loneliness
- Jealousy
- LGBT
- Life purpose
- Men's issues
- Midlife crisis
- Mood disorders
- Multicultural concerns
- Panic disorder and panic attacks
- Parenting issues
- Phobias
- Post-traumatic stress
- Prejudice and discrimination
- Process addiction (porn, exercise, gambling)
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Sexual assault and abuse
- Sexuality
- Sleeping disorders
- Social anxiety and phobia
- Women's issues
- Workplace issues
- Young adult issues
Training and background
| Register | BACP |
|---|---|
| Years in practice | 3 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Therapeutic approaches and how they work online
Lucy uses evidence-based therapeutic techniques that emphasise practical skills and clear goals. One common approach focuses on identifying thinking and behaviour patterns that keep problems going and then practising new responses to reduce anxiety and low mood. This method helps with stress, sleep problems, anxiety and depression.Another approach centres on processing difficult experiences in manageable steps and building stronger coping skills. It is useful for people dealing with trauma, grief, abuse or long-term health challenges and aims to reduce overwhelm while improving day-to-day functioning.
Finding the right approach is part of the therapy process. The therapist works collaboratively with each person to choose methods that match their needs, goals and preferences. That plan is reviewed and adjusted as progress is made, so people stay involved in decisions about their care.
Online sessions are available by video call, phone, live chat or text-based messaging to suit different situations. Video calls are good for face-to-face conversation and visual cues. Phone sessions can be a simpler option when bandwidth is limited or for shorter check-ins. Live chat and text messaging offer flexibility for people who prefer written conversation or who need to fit sessions around work and family life.
Start online instead of waiting
Our partner service asks a few questions about what you are looking for and matches you with a therapist for sessions from home.
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Common questions
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How much experience does she have?
Where is the counsellor based and what are her credentials?
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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