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Portrait of Michelle Robinson-Hayes

Directory entry · Ref 139331

Michelle Robinson-Hayes, BACP

Compassionate, practical counselling for everyday challenges

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01

About Michelle

Michelle Robinson-Hayes helps people facing stress, anxiety, depression, grief and self-esteem struggles. She also supports those dealing with addiction, intimacy concerns, relationship strain, trauma, and sleep or eating difficulties. Michelle offers guidance around career questions, coping with life changes, and issues linked to parenting, ADHD and compassion fatigue.

Her approach is down-to-earth and practical. Sessions focus on what a person wants to change and on small, manageable steps to get there.

02

How Michelle works

She blends conversational therapy with goal-focused techniques and relaxation work when useful. Michelle trained and works with several therapeutic styles, including client-centred counselling and cognitive behavioural methods. She also uses hypnotherapy and mindfulness tools alongside motivational interviewing to help people build new patterns.

These are used to suit individual needs rather than following a single method. She holds BACP registration, has run a counselling and hypnotherapy practice called The Listening Tree for over eight years, and has delivered training and supervision to other counsellors. Michelle has provided many hours of counselling and hypnotherapy and has experience with bereavement support through voluntary placements.

Her background includes senior management in corporate settings, training delivery, and mentoring students aged 16 to 25 and mature learners. That mix of clinical work and workplace experience shapes a practical, structured style that suits people who want clear tools and steady support.

Michelle lists 7 ways of working on the entry:

03

What Michelle works with

The areas below are the ones Michelle selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register BACP
Years in practice 10
Languages English
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

How Michelle’s approaches work online

Michelle commonly blends client-centred counselling and cognitive behavioural techniques to help people change unhelpful thoughts and habits. Client-centred work focuses on listening, understanding and reflecting so people feel heard and can find their own solutions. Cognitive behavioural work looks at the link between thoughts, feelings and actions and offers practical exercises to try between sessions.

She also uses hypnotherapy for relaxation and to help people access focused states of mind for habit change or anxiety reduction. Hypnotherapy here is presented as a guided form of deep relaxation and suggestion that can support quitting behaviours, sleep work or reducing stress responses.

Finding the right approach is part of the therapy process. The therapist will discuss goals, preferences and what has or hasn’t helped before, then agree a plan together. That collaboration makes it easier to try different techniques and adjust them over time.

Online sessions are offered by video call, phone, live chat or text-based messaging to fit different lifestyles. Video calls allow face-to-face conversation and visual cues, phone sessions can be a good option when bandwidth is limited, and text-based formats suit quick check-ins or people who prefer writing. These options make it easier to schedule therapy around work, family and travel commitments.

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06

Common questions

What issues can Michelle support me with?
She supports people with stress, anxiety, depression, grief, addiction and self-esteem challenges, plus relationship and intimacy-related concerns and many life-change issues.
What is her counselling style like?
Sessions are practical and person-focused. Michelle uses a warm, client-centred style combined with structured techniques to help people set and reach goals.
How much experience does she have?
She has around 10 years of clinical experience and has run her own practice for over eight years, along with supervisory and training roles.
What professional credential does she hold and where is she based?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practices in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English and she is able to work with international clients.
What session formats are available?
Sessions can be arranged as video calls, phone sessions, live chat, or text-based messaging to suit different needs and schedules.
How are sessions billed and what does it cost?
Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete the short matching questionnaire, and schedule sessions according to the therapist's availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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