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Portrait of Nicola Heaps

Directory entry · Ref 215011

Nicola Heaps, BACP

Compassionate support for grief and life change

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01

About Nicola

Nicola Heaps helps people facing stress, anxiety, relationship strain, grief and loss. She also supports those coping with parenting pressures, life changes, trauma and abuse, and challenges such as low self‑esteem, anger or compassion fatigue. Nicola is a BACP member practising from the United Kingdom and speaks English.

Her approach is warm and straightforward. Sessions are shaped around what each person needs that week. She listens first, then offers simple, practical steps people can try between meetings.

02

How Nicola works

The aim is to make things feel more manageable over time. Nicola uses Client‑Centred Therapy to follow what matters most to the person in front of her. She also draws on Solution‑Focused Therapy to identify small, achievable changes that move someone towards their goals.

These methods suit issues like grief, relationship difficulties and coping with long‑term illness. With three years of experience, Nicola has supported people through bereavement, complex loss and life‑limiting illness. She describes her work as respectful and compassionate and adapts sessions to individual circumstances.

Meetings are intended to be practical and caring rather than overly clinical. When someone is ready to begin, Nicola asks a few questions to understand their situation and priorities. From there she and the person agree on a simple plan and how to measure progress.

The focus is on steady, realistic steps that can be used in everyday life.

Nicola lists 2 ways of working on the entry:

03

What Nicola works with

The areas below are the ones Nicola selected when setting up a profile. The first few are listed as the main focus; the rest are also named.

Also listed

04

Training and background

Register BACP
Years in practice 3
Languages English
Session format Online: video, phone, live chat or messaging
Country United Kingdom

Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.

05

Online support options

How these approaches work online

Client‑Centred Therapy focuses on listening and understanding each person's experience. The therapist reflects what is said and helps the person find their own direction, which can be helpful for grief, low self‑esteem and relationship concerns.

Solution‑Focused Therapy looks for small, practical changes that make a difference quickly. Sessions concentrate on goals and what already works, so people can try short experiments between meetings and notice progress.

Finding the right approach is part of the work together. Nicola will discuss goals, preferences and what feels most helpful, then agree a way forward. This collaborative process helps tailor sessions to the person's needs rather than using a fixed method.

Online therapy offers practical benefits for many people. Video calls let someone keep visual contact and read body language. Phone sessions use less bandwidth and can fit into a shorter break. Live chat and text‑based messaging allow shorter check‑ins and written reflections across the week. These options make it easier to arrange sessions around work, care or travel commitments and to use the format that suits daily life best.

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06

Common questions

What concerns does Nicola help with?
She supports people dealing with stress, anxiety, relationship strain, grief and loss, parenting pressures, trauma, and related issues such as low self‑esteem, anger and compassion fatigue.
What is her therapeutic style?
Her style is warm and practical. Nicola listens closely and helps set clear, achievable steps to try between sessions.
How much professional experience does she have?
She has three years of clinical experience working with bereavement, life changes and emotional difficulties.
What credentials and location are relevant?
Nicola is a member of the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Which languages are offered and are international clients accepted?
Sessions are offered in English. International clients are not currently accepted.
In what formats are sessions delivered?
Sessions are available by video calls, phone sessions, live chat, or text‑based messaging.
What does therapy cost?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with Nicola?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

A practical next step

Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.

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