About Shannon
Shannon Madden is a Licensed Professional Counselor (LPC) based in Arizona with 26 years in mental health work. She brings long experience from crisis counseling and leadership roles to individual therapy. Shannon aims to make therapy straightforward and practical for people under stress.
She began in crisis work, supporting first responders and hospital emergency rooms. Over the years she moved into roles focused on PTSD, suicide prevention, and intake and assessment in behavioral health settings.
How Shannon works
Her background includes work with military personnel and emergency services, and she has also supported people facing major life changes such as career shifts and retirement. Shannon’s approach blends client-centered listening with goal-focused techniques. She often helps clients notice how thoughts affect feelings and behavior, then works with them to try different ways of thinking and acting.
Mindfulness tools and motivational interviewing are added when they fit the person’s needs. Sessions are conversational and down-to-earth. Shannon uses worksheets and clear explanations to help people spot unhelpful patterns and practice new skills.
She uses some humor early on to ease tension and help clients relax into the work. Shannon is fluent in English and holds an Arizona LPC. She works with a wide range of concerns including stress, anxiety, grief, depression, trauma and caregiving stress.
People who want a practical, experienced clinician who explains things plainly often find her a good fit.
Shannon lists 6 ways of working on the entry:
What Shannon works with
The areas below are the ones Shannon selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
Also listed
- Abandonment
- Aging and geriatric issues
- Anger management
- Bipolar disorder
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Coping with natural or human-caused disaster
- Dependent personality
- Depression
- Divorce and separation
- Emptiness
- Family conflicts
- Family of origin issues
- Family problems
- First responder issues
- Forgiveness
- Guilt and shame
- Hospice and end-of-life counseling
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Phobias
- Post-traumatic stress
- Postpartum depression
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sleeping disorders
- Social anxiety and phobia
- Trauma and abuse
- Veteran and Armed Forces Issues
- Women's issues
- Workplace issues
- Young adult issues
Training and background
| Register | LPC |
|---|---|
| Years in practice | 26 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | Arizona |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Approach and online care that fit your life
Shannon uses client-centered methods to build understanding and trust, helping people speak about what matters and set goals. This approach focuses on listening and responding to each person, so the work starts from what the client brings and moves at their pace.She also uses Cognitive Behavioral Therapy (CBT) to help clients notice how thoughts drive feelings and actions. CBT includes practical exercises and worksheets that can change unhelpful thinking and reduce anxiety, depression, and anger. Emotionally-Focused Therapy (EFT) is used when relationship or attachment concerns are central; EFT helps people name and understand strong emotions and how those emotions affect interactions.
Finding the right mix of methods is part of the process. Shannon works collaboratively to choose approaches based on a person's goals and preferences, and she adjusts strategies as progress unfolds. Clients are invited to say what feels useful and what does not.
Online formats include video calls, phone sessions, live chat, and text-based messaging. Video lets people see facial cues and do longer sessions. Phone calls can work when bandwidth is limited or a quieter voice check-in is needed. Live chat or texting fits shorter check-ins, brief coaching, or times when typing is easier. These options give flexibility to fit therapy into a busy life and make regular contact more practical.
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Common questions
What concerns does Shannon commonly address?
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What credentials and location are listed?
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How do I begin if I want to work with her?
A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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