About Susan
Susan Jackson is a health care professional registered with the Health and Care Professions Council, HCPC, and a member of the British Association for Counselling and Psychotherapy, BACP. She has ten years of experience supporting people with stress, anxiety, relationship concerns and trauma. Susan works with loss, depression, addictions and issues around intimacy and self-esteem.
She draws on a mix of talking and creative approaches to suit different needs. Sessions may include straightforward conversation, reflective exercises, or creative prompts such as movement, music or writing when helpful.
How Susan works
Hypnotherapy and cognitive-behavioural techniques are available alongside more reflective, psychodynamic work. Susan aims to build a compassionate, non-judgemental relationship. She frames the person as the expert in their own life and focuses on practical steps that feel manageable.
Goals and pace are agreed together so the work fits the person’s life. People come to Susan for a wide range of issues including grief, sleep problems, anger, career stress, caregiver strain and chronic illness. She also supports people facing attachment, abandonment or communication difficulties and those coping with emptiness or dissociation.
Susan offers different session formats to suit circumstances. Conversations concentrate on what matters now and on small changes that can make daily life easier. Her approach balances emotional understanding with clear, doable strategies.
Starting a course of sessions includes a short matching process and scheduling that fits the client's availability. Susan encourages questions and aims to make the first steps into therapy as straightforward as possible.
Susan lists 6 ways of working on the entry:
What Susan works with
The areas below are the ones Susan selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Trauma and abuse
Also listed
- Abandonment
- Addictions
- ADHD
- Anger management
- Attachment issues
- Avoidant personality
- Body image
- Cancer
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Commitment issues
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Dependent personality
- Depression
- Dissociation
- Emptiness
- Family conflicts
- Family problems
- Forgiveness
- Grief
- Guilt and shame
- Intimacy-related issues
- Isolation / loneliness
- Jealousy
- LGBT
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Panic disorder and panic attacks
- Post-traumatic stress
- Self esteem
- Self-love
- Sexual assault and abuse
- Sexuality
- Sleeping disorders
- Social anxiety and phobia
- Somatization
- Women's issues
- Workplace issues
- Young adult issues
Training and background
| Registers | HCPC, BACP |
|---|---|
| Years in practice | 10 |
| Languages | English |
| Session format | Online: video, phone, live chat or messaging |
| Country | United Kingdom |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
Therapeutic approaches you can access online
Susan uses client-centred work to prioritise the person's own goals and views. This approach means sessions focus on what the person wants to change, with the counsellor following their lead and offering steady, non-judgemental support.She also uses cognitive behavioural therapy, CBT, to help people identify patterns of thinking and behaviour that maintain distress. CBT sessions include practical exercises and simple strategies you can try between appointments to reduce anxiety, improve sleep and manage mood.
Finding the right approach is part of the work. Susan will discuss options and help choose methods that suit a person's needs, goals and preferences. That choice is collaborative and can change as therapy progresses.
Online sessions are offered by registered or accredited professionals and can include video calls, phone sessions, live chat or text-based messaging. Video suits full conversations and visual connection. Phone can be useful when a shorter check-in or lower bandwidth is needed. Live chat and messaging let people reflect in writing and fit therapy around busy days.
Online therapy makes it easier to fit sessions into real life and keeps continuity when routines change. The focus remains on clear goals, practical steps and building a helpful working relationship.
Start online instead of waiting
Our partner service asks a few questions about what you are looking for and matches you with a therapist for sessions from home.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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